Getting Started
Begin your journey with Birdeye here.
92 articles
- How do I create an SMB, Enterprise or Reseller account within my Birdeye reseller account?
- How do I update my review site to display my business's prominent social sites?
- What is a 'Corporate' location, and how can I create it?
- How to insert and ensure the image on the business profile is not distorted
- Where can I find my account's unique business ID?
- How do I turn off SEO for my business' review profile?
- How do I set up branding within my Birdeye account?
- How can I change the business name in my Birdeye business profile?
- How can I change the logo appearing on the review request email?
- How to redirect my website domain to Birdeye review profile
- Where do I view the setup status of different locations added to my Birdeye account?
- How do I add a logo to my Birdeye Business Profile?
- All features under the Birdeye 'Account' tab explained
- Understanding business locations within Birdeye
- How to enable features for your managed businesses through the reseller dashboard
- How to add new locations to a multi-location account
- How do I purchase a new location within my Birdeye account?
- How can I use Google's Search Console tool to remove indexing for my website?
- How do I create a Google Search Console account?
- How to create and use custom tokens across locations (for resellers)
- How to use bulk actions to update business locations
- How to set up and use location-specific custom field tokens
- How can I change the business hierarchy within my account?
- Which countries does Birdeye support?
- Not receiving email alerts? Here’s how to fix it
- How do I manage user permissions on Facebook?
- How do I manage user roles?
- How do I manage users added to my Birdeye account?
- How do I manage locations assigned to a user?
- Understanding Birdeye alerts
- How can a user resubscribe to Birdeye notifications?
- How do I update users added to my Birdeye account?
- How do I download the list of users added to my Birdeye account?
- How do I manage notification settings for a user added to Birdeye?
- How do I use the Birdeye mobile app?
- Push notifications on the Birdeye mobile app
- How do I manage Inbox conversations within the Birdeye mobile app?
- How do I create a new message using Birdeye mobile app?
- How to communicate with employees via internal team chat on mobile
- How to manage a team via internal team chat on mobile
- How do I send review requests using the Quick Send button via Birdeye mobile app?
- How do I respond to reviews from my Birdeye mobile app using AI-assisted review responses?
- How do I add contacts to my Birdeye account via the Birdeye mobile app?
- How can I use the 'Birdeye Ticketing Tool' to create 'support' tickets from within my Birdeye dashboard?
- How can I update my billing information within my Birdeye account?
- What does 'User Generated Content' mean?
- Does the customer data uploaded through an Excel sheet overwrite the existing data?
- How can I download Birdeye subscription invoices?
- Ticket management for resellers and sub-resellers
- Birdeye Healthcare Network & Package Availability