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Blocked communication and Birdeye Inbox- A special use case
View topic ›Bulk contact upload template: Do's and Don'ts
This article will help you troubleshoot if you are unable to upload the excel file with customer information for running a campaign.
View topic ›How do I view the contact journey within my Birdeye account?
View topic ›How do I manage contacts added to my Birdeye account?
This article shows how to use filters to sort contacts in your Birdeye dashboard.
View topic ›How can I download contacts from my Birdeye account?
View topic ›How do I delete contact(s) on my Birdeye account?
View topic ›How do I edit contact information within Birdeye?
View topic ›What does each of the fields in the contact upload Excel file mean?
This article will help you understand each what each of the fields in the excel file mean.
View topic ›How does contact management within Birdeye work?
View topic ›How do I manage permissions for contacts added to my Birdeye account?
This article shows how Birdeye allows to block communication sent to the customers.
View topic ›How do I manage tags added to my contacts?
View topic ›How do I add contacts to my Birdeye account?
View topic ›How to create and manage custom fields?
View topic ›How are leads generated within my Birdeye account?
View topic ›How is an employee linked to a customer within the Birdeye account?
This article will help you link employees to customers within the BirdEye dashboard.
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