Campaigns
Supercharge your online reputation through email and text campaigns.
41 articles
How do I customize templates within my Birdeye account?
What's new in Birdeye's Campaigns 2.0 launch?
How do I create and run campaigns within my Birdeye account?
How do I create and manage my campaigns?
How do I set up a Customer Experience (CX) template?
How do I set up text templates within Birdeye?
How do I edit, duplicate, and delete a template?
How do I create custom email templates?
How can I get new reviews from my customers using manual check-in?
How do I create custom text templates?
How do I create a campaign?
How do I schedule a campaign?
How do I set up multiple reminders for an email campaign?
How do I create and run custom campaigns?
How do I set up a review request email template?
How can a contact unsubscribe from feedback, marketing, or service email and text communications?
How to use split automation under campaigns
How to View Change Logs in Automations, Campaigns, and Templates within the Dashboard
How do I add and delete contacts in my Birdeye account?
How do I manage permissions for contacts added to my Birdeye account?
How to create and manage custom fields
How are leads generated within my Birdeye account?
How do I view the contact journey within my Birdeye account?
How do I manage contacts added to my Birdeye account?
How is an employee linked to a customer within the Birdeye account?
Bulk contact upload template: Do's and Don't's
What does each of the fields in the contact upload Excel file mean?
How do I manage tags added to my contacts?
How can I download contacts from my Birdeye account?
How do I edit contact information within Birdeye?
How does contact management within Birdeye work?
How to use tags and custom fields
How do I delete contact(s) on my Birdeye account?
How to restrict communication
How to add or update review sources under the template
Email regulations from Gmail and Yahoo Mail: A compliance guide
Enhancing email deliverability metrics with Birdeye
How to set up and use the Contact Segmentation Agent
Blocked communication and Birdeye Inbox- A special use case
Unified Contact Profile: Activity, Feedback & AI Insights