Contact Management
22 articles
- How do I add and delete contacts in my Birdeye account?
- How do I manage permissions for contacts added to my Birdeye account?
- How to create and manage custom fields
- How are leads generated within my Birdeye account?
- How do I view the contact journey within my Birdeye account?
- How do I manage contacts added to my Birdeye account?
- How is an employee linked to a customer within the Birdeye account?
- Bulk contact upload template: Do's and Don't's
- What does each of the fields in the contact upload Excel file mean?
- How do I manage tags added to my contacts?
- How can I download contacts from my Birdeye account?
- How do I edit contact information within Birdeye?
- How does contact management within Birdeye work?
- How to use tags and custom fields
- How do I delete contact(s) on my Birdeye account?
- How to restrict communication
- How to add or update review sources under the template
- Email regulations from Gmail and Yahoo Mail: A compliance guide
- Enhancing email deliverability metrics with Birdeye
- How to set up and use the Contact Segmentation Agent
- Blocked communication and Birdeye Inbox- A special use case
- Unified Contact Profile: Activity, Feedback & AI Insights