Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Sign in
  • Sign in
  • Home
  • Products
  • Social

Social Analyze

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    • Sign In
    • Setup Locations
    • Add New Users
    • Setup User Roles
    • Manage Users
    • Integrate Social Pages
    • Make Business Phone Textable
    • Activate Call Forwarding
    • Birdeye Mobile App
    • Additional Support
  • Products
    • Listings
    • Reviews
    • Referrals
    • Social
    • Social Messaging
    • Website Leads
    • Payments
    • Automations
    • Campaigns
    • Messaging
    • Appointments
    • Surveys
    • Insights
    • Competitors
    • Ticketing
    • Reporting
    • BirdAI
    • Insights AI
    • Competitors AI
  • Video Library
  • Resources
    • Birdeye Webinars
    • Birdeye Guides
    • Birdeye Blogs
    • Customer Videos
    • Birdeye Podcast
    • Birdeye Results
  • Developer Portal

How do I analyze the performance of social posts across all networks?

 

 

Birdeye Social allows you to measure impressions, engagement, and reach of your posts across all social channels. Your social success can be analyzed by the following parameters: 

Impressions- The number of times your posts are displayed on a user’s screen.

Reach- The number of people who view or interact with your posts.

Engagements- The number of times users interact with your posts through clicks, reactions, comments, and shares among other actions.

Engagement rate (all networks)- A measure of the percentage of your followers who interact with your content. It is calculated by dividing the total number of engagements on your posts by the total number of impressions on those posts per day.

NOTE:

Reach is applicable for Meta products.

 

To view the performance of your social posts, go to the ‘Social’ tab, and click on the ‘Analyze’ tab. You will be redirected to the ‘All channels’ screen where you have metrics of all the posts irrespective of the channel posted on.

The screen has all the details from post text and media to the channel posted and the post metrics. 

You can also view post details by clicking on the ‘Post details’ button and on the side drawer you can see the date and time the post was published, the channel posted on, the text and media of the post, and the locations/pages successfully posted on each social channel. 

Click on individual channels to view posts published on that channel

To view detailed reports on how each social channel is performing, click on the ‘Reports’ button.

To understand social reports, refer to this help center article- Understanding Social Reports

Filter out your stream from the drop-down menu based on Location, Time period, and Tags from the ‘Filters’ button. Further click on ‘Apply’ to apply the selected filters.

performance analysis social posts

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Integrating Birdeye with CDK Global
  • How do I create custom email templates?
  • Facebook and Google Review Aggregation FAQs
  • How does the question type 'NPS' help in a survey?
  • How do I add new users to the Birdeye account (multi-location)?

Still can't find what you're looking for?

Create a case
Birdeye for businesses
  • Attract
  • Listings
  • Reviews
  • Referrals
  • Pages
  • Google Seller Ratings
  • Convert
  • Messaging
  • Webchat
  • Social
  • Mass Texting
  • Appointments
  • Payments
  • Delight
  • Surveys
  • Insights
  • Benchmarking
  • Ticketing
  • Objectives
  • Google for local business
  • Review Management
  • Review Generation
  • Online Reputation Management
  • Customer Messaging
  • Referral Marketing
  • Website Chat
  • Google Reviews
  • Google My Business
  • Facebook Reviews
  • Business Listings Management
  • Customer Experience
  • Industries
  • Automotive
  • Dental
  • Financial Services
  • Healthcare
  • Home Services
  • Legal
  • Property Management
  • Public Storage
  • Real Estate
  • Retail
  • Wellness
Learn more
  • Company
  • About Us
  • Leadership Team
  • Watch Demo
  • Book a time
  • Resources
  • Blog
  • Press
  • Product Updates
  • Careers
  • Success Stories
  • Birdeye Reviews
  • Birdeye Results
  • Contact Us
  • Services
  • Managed Services
  • Professional Services
  • Support and Tools
  • Scan Your Business
  • Find a Business
  • For Developers
  • Birdeye Support
  • Refer a Business
Ic App Ios BlackIc App Android Black
CONTACT SUPPORT
  • Terms & Conditions
  • Privacy Policy
  • Security
  • HIPAA
  • CCPA
  • © 2023 Birdeye Inc

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand