A ‘Custom Card’ on your Birdeye review profile helps highlight any event(s), feature releases, product launches, etc. In addition, the card can be used to redirect your customers to a custom URL - thus taking them to a custom web page or a specific section of your website. 

ADDING A CUSTOM CARD(S)

• Click on the ‘Settings’ tab on the left navigation rail, then click on 'Business profiles.' 
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  NOTE

  If you are a multilocation or an enterprise-level user, click on a particular location you would like to add Custom Card(S).

• On the new page, go to the 'Birdeye listing' section and click the 'Gear' icon on the right.
• Click the 'Actions' drop-down button. 
• Select the 'Add card' option.
• When a window pops up, enable the custom card using the toggle button. 
• Add a card name, description, and a custom clickable URL to direct your customers to the link that contains detailed information on the event.
• Upload an image to make it more personalized using the 'Upload'button.
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  NOTE

  Make sure that your image follows the recommended dimensions of (420 x 315px) to avoid a pixelated image, and publish a good quality image on your review profile. 

• Click on ‘Save.’

BENEFITS

1. Feature people, products, and offers.
2. Higher search ranking.
3. More views, click and leads.