Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Sign in
  • Sign in
  • Home
  • Products
  • Automations

Available Integrations

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    • Sign In
    • Setup Locations
    • Add New Users
    • Setup User Roles
    • Manage Users
    • Integrate Social Pages
    • Make Business Phone Textable
    • Activate Call Forwarding
    • Birdeye Mobile App
    • Additional Support
  • Products
    • Listings
    • Reviews
    • Referrals
    • Social
    • Social Messaging
    • Website Leads
    • Payments
    • Automations
    • Campaigns
    • Messaging
    • Appointments
    • Surveys
    • Insights
    • Competitors
    • Ticketing
    • Reporting
    • BirdAI
    • Insights AI
    • Competitors AI
  • Video Library
  • Resources
    • Birdeye Webinars
    • Birdeye Guides
    • Birdeye Blogs
    • Customer Videos
    • Birdeye Podcast
    • Birdeye Results
  • Developer Portal

Integrating Birdeye with CDK Global

CDK Global is a dealership management software used for automotive, heavy truck, agriculture, construction, powersports, marine and RV dealerships. Integrating CDK Global with Birdeye will automate the process of sending out review requests to customers on a daily basis. 

Once CDK Global is integrated with Birdeye, Birdeye will pull customer information from CDK Global from the sales and service files. Birdeye collects the first name, last name, email address and phone number of your customers and automatically sends them review requests based on the preferences set within the Birdeye account.

Birdeye allows you to fetch data from your CRM using some predefined triggers. You can choose any combination from the list of available triggers and inform the support team about your selection. Here are the supported triggers for CDK Global:

Trigger Name Trigger Description
Cdk FISales Closed Extract Trigger Service This trigger is used to fetch recently closed sales data.
Cdk ServiceRO Details Closed Extract Trigger Service This trigger is used to fetch recently Closed Repair Order data.

Request for the Integration with CDK Global

To initiate this integration, ask the business to fill this form and send it to: support@birdeye.com.

Once the business approves and signs the agreement, you will receive an email from CDK Global with the Dealer ID for that business.

For any further assistance, reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or send an email to - support@birdeye.com. After the initial integration is set up by the Birdeye technical support team, you can log in to your Birdeye account to complete the integration process. 

Registration Portal:

https://portal.dealersuite.com/eStore/faces/pages/customer/index_3PA.jsp?store=BIRDEYE

birdeye-cdk cdk global integration request registration portal

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Integrating Birdeye with Lightspeed Retail R-Series
  • Integrating Birdeye with Open Dental
  • Integrating Birdeye with Dentech
  • Integrating Birdeye with Frazer

Still can't find what you're looking for?

Create a case
Birdeye for businesses
  • Attract
  • Listings
  • Reviews
  • Referrals
  • Pages
  • Google Seller Ratings
  • Convert
  • Messaging
  • Webchat
  • Social
  • Mass Texting
  • Appointments
  • Payments
  • Delight
  • Surveys
  • Insights
  • Benchmarking
  • Ticketing
  • Objectives
  • Google for local business
  • Review Management
  • Review Generation
  • Online Reputation Management
  • Customer Messaging
  • Referral Marketing
  • Website Chat
  • Google Reviews
  • Google My Business
  • Facebook Reviews
  • Business Listings Management
  • Customer Experience
  • Industries
  • Automotive
  • Dental
  • Financial Services
  • Healthcare
  • Home Services
  • Legal
  • Property Management
  • Public Storage
  • Real Estate
  • Retail
  • Wellness
Learn more
  • Company
  • About Us
  • Leadership Team
  • Watch Demo
  • Book a time
  • Resources
  • Blog
  • Press
  • Product Updates
  • Careers
  • Success Stories
  • Birdeye Reviews
  • Birdeye Results
  • Contact Us
  • Services
  • Managed Services
  • Professional Services
  • Support and Tools
  • Scan Your Business
  • Find a Business
  • For Developers
  • Birdeye Support
  • Refer a Business
Ic App Ios BlackIc App Android Black
CONTACT SUPPORT
  • Terms & Conditions
  • Privacy Policy
  • Security
  • HIPAA
  • CCPA
  • © 2023 Birdeye Inc

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand