How do I view campaign or automation details within Birdeye?
Birdeye allows businesses to view the details of their campaigns at any point. To view campaign details, follow the steps detailed below.
VIEWING CAMPAIGN DETAIL
Log in to your Birdeye account and click on the 'Campaigns' tab on the left navigation rail. On the new page, go to the 'Campaigns' tab. Navigate to the campaign for which you want to view the details and click on the corresponding 'View details' button.
You will be redirected to a page which shows the campaign details including the 'Campaign ID', 'Status', 'Date of creation and created by', 'End date', 'Audience', 'Template', 'Schedule', and 'Reminders'.
View details | |
Campaign ID | It shows the six-digit Campaign ID |
Type | It shows the type of campaign - 'Review', 'Customer experience', 'Custom', 'Surveys, and 'Referrals'. |
Status | It shows the current status of the campaign |
Created by | Shows the name of the user who created the campaign |
Created on | Shows the date of creation of the campaign with the name of the creator. |
End date | This shows the end date of the campaign if it is completed. |
Edited by | This shows the name of the user who recently edited the campaign. |
Edited on | This shows the date on which the campaign was edited. |
Template | Here you can find the email and/or text templates used in the campaign. To preview a template, click on the 'Preview email' or 'Preview text' button under the 'Campaign summary' section. |
Schedule | Shows if the campaign was sent 'Immediately' or it was scheduled for a future date. |
Reminders | Shows if reminders were sent during the campaign. |