Employee performance and employee behavior can greatly impact the growth trajectory of a business. Therefore, it becomes highly important to track employee performance for continued business growth. With Birdeye's robust employee performance management platform you can track and measure the performance of your employees and also reward performance. 

Birdeye gives businesses the ability to manually and automatically tag employees to the review which acts as a tool to rate and reward employees. This helps in not only monitoring the number of new reviews an employee brought into the platform but also the satisfaction level of the reviewer with the employee

There are three ways in which an employee is tagged to a review automatically: 

1. When a customer who was linked to an employee during the process of contact upload leaves a review. 
   
2. When an employee sends a review request to a customer using the 'Quick Send' button located on the top bar of the Birdeye overview page and the customer leaves a review on the Birdeye website. 
   
3. Upon using the 'Check-in' link, when an employee selects their name from the 'Assisted by' drop-down menu. Now, the checked-in customer can leave a review on Birdeye platform.
   

To manually tag an employee to a review, log into your Birdeye account and click on the ‘Reviews’ tab on the left navigation rail. Now, click on the 'Actions' drop-down button.

From the options, click on 'Update who assisted reviewer' to tag an employee.

From the pop-up window, you now need to click on the drop-down menu where employee names are listed. From the list that appears select the name of the employee you wish tag and click on the 'Update' button.