Review Management
31 articles
How do I respond to reviews from my Birdeye account?
How can I monitor new reviews in real-time (Run Manual Refresh)?
How do I run filters within reviews tab? How can I view reviews I have responded to?
How do I set up auto-response rules within my Birdeye account?
Can we keep the reviews that have been written on Birdeye (Birdeye Certified reviews)?
Why are my Google Seller Rating stars not showing up?
How do I create a ticket from a review?
How do I reassign reviews to their correct location within Birdeye?
What happens if someone does not click the review link and responds to the text message instead?
How does Birdeye help businesses to manage their brand reputation?
How to manually refresh Sikka to restart sending review requests
Why do I see a difference in review count and review rating between Birdeye vs review site?
Why are my customers not receiving review requests via text?
How to encourage customers to provide feedback
How can I download a copy of my reviews?
Can I delete a review in Birdeye, and what is in the archived section?
How many review requests should I be sending out at one time?
How do I tag a review?
What is 'Direct Feedback' within Birdeye?
Does the business' response to a review on review sites get aggregated to Birdeye?
How can I manage or improve my brand reputation?
How does review generation within Birdeye work?
Review management on autopilot
How to remove third-party account access from Google
How do I create a QR code to generate reviews?
How do I respond to reviews from my Birdeye account using AI-assisted review responses?
All about Birdeye Reviews
Aggregated Client Reviews
Birdeye's Commitment to Yelp Review Compliance: Understanding Our No-Solicitation Policy
How to manage Yelp Reviews using Birdeye
What happens if someone does not click the review link and responds to the text message instead?