How Do I Download the List of Users Added to My Birdeye Account?
Birdeye allows you to download the list of users added to your account, making it easy to access and manage the data offline. Follow the steps below to download the user list directly from your dashboard.
Go to 'Settings,' navigate to the 'Account' section, and select 'Users' from the list.
On the 'Users' page, you will find the list of users added to your Birdeye account. Click the ‘More’ drop-down button and select the 'Download users' option.
An Excel file will be downloaded with the list of existing users added to your Birdeye account. The template will have columns from A-AF, where A-G show user details, while columns H-AF correspond to alert settings for the existing users.
NOTE:
The number of columns for alert settings can vary depending on your Birdeye account and subscription level. Some accounts may have alert settings for surveys, while others may not.
