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Managing Payments

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How do I create a QR code to collect payments?

Birdeye is excited to introduce the scan and pay payment option, which helps you to collect payments instantly and in the most convenient fashion. Birdeye payments allow you to create single or multiple QR codes to scan and receive payments from your customers, directing them to a payment gateway.


QR CODE GENERATION


To create a QR code, follow these steps:

Step 1 - Click the ‘Settings’ tab on the left navigation rail. 

Step 2 - Navigate to the ‘Profile’ tab and click the ‘QR codes’ option.




Step 3 - Click on ‘Create new.’ Select the ‘Payments’ option.




Step 4 - A drawer will appear on the right-hand side. Select the location from the enterprise business and enter the name for the QR code. 

Step 5 - Click the toggle button to configure and fix the QR code amount. Enter the amount. Click on the ‘Next’ button to proceed further. 

HANDY TIP: You have the option to configure and specify the amount of the QR code by clicking the toggle button. Only click on it if you want to configure the amount.




Step 6 - A QR code is generated. 

HANDY TIP: You can configure the QR code according to your specifications. You can change the layouts and add backgrounds and specific text to make it more relatable. This feature allows you to add or change stickers as per your need.  

Step 7 - Click the ‘Save’ button to save the QR code. A successful notification will appear on the screen stating, 'Saved changes made to the QR code.’ 

Delete

NOTE:

  • You can also download the QR code by clicking the ‘Download’ option. 
  • You can edit the QR code by clicking the ‘Edit icon.’ A drawer will appear, and you can edit the location and name of the QR code.



Delete

IMPORTANT:

Birdeye does not store confidential data related to your card information. Your privacy is secured and encrypted.


VIEW THE PAYMENTS RECEIVED IN YOUR INBOX AND PAYMENTS DASHBOARD


INBOX DASHBOARD 

Once the transaction is completed and the customer makes a payment, you will receive a message in your Birdeye Inbox displaying ‘Payment received- via QR code.’


Delete

NOTE:

  • You can view the receipt by clicking on the ‘Receipt’ option.
  • Businesses also receive an email from Birdeye after the customer pays via the scan option.


PAYMENTS DASHBOARD

Step 1 - Click on the ‘Payments’ tab to view the details of the transaction. 

Delete

NOTE:

You can filter all scan-to-pay transactions on the payments dashboard based on payment mode as QR.


Step 2 - For viewing a particular transaction, click on the contact, and you can view all the details related to that transaction. 


scan to pay qr code payment method receive payment configure qr code

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