Inbox aggregates of webchat, FAQs, and receptionist to effortlessly engage with customers and website visitors. These features will ensure you do not skip a single message or conversation from your leads, customers, or prospects. 

Webchat is embedded at the front-end of your website to interact and manage queries of website visitors. FAQs help you to respond automatically to customers’ queries and the receptionist works by answering calls that are forwarded to its number from the business’ main phone line.

The articles mentioned below will help you explore a variety of aspects related to webchat, FAQs, and receptionist.

• How do I setup Webchat?
• How do I embed the 'Webchat' widget on my business website?
• How do I create multi-location Webchat widgets for my business website?
• How to set up advanced Webchat Analytics within Birdeye?
• How to embed Birdeye widget on your business website (iFrame)?
• What is Webchat and how can it help my business?
• How do I setup Chatbot FAQs within my account?
• How to setup Birdeye Receptionist?
• How to set up call forwarding from your business phone number to the receptionist?
• How do I setup and use Chatbot AI?
• How do I setup advanced Webchat/Chatbot AI analytics through Birdeye?
• How to configure your Chatbot and optimize FAQs for better lead conversion