Integrating Birdeye with PBSEndoEnterprise
PBSEndoEnterprise is an electronic medical record (EMR) and Practice Management Software (PMS) used for endodontic practices. Users can manage medical billing, patient engagement, patient portal, dental imaging or imaging integrations, patient check-in and scheduling, and more. Endodontists can use this software to streamline the management and operations of their endodontist practice. Integrating Birdeye with PBSEndoEnterprise will automate sending out review requests to patients daily.
Once integrated with PBSEndoEnterprise, Birdeye pulls patient information from PBSEndoEnterprise once daily for the appointments completed on the previous day. Birdeye allows you to fetch data from your CRM using some predefined triggers. Here are the supported triggers for PBSEndoEnterprise:
| Trigger name | Trigger description |
| PMS Appointment Trigger | This trigger is used to fetch customer data based on the completed appointments. |
To set up the integration with Birdeye, please contact the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. Birdeye technical support team will successfully set up the integration with PBSEndoEnterprise through BE Connector.
What is BE Connector?
The BE Connector application is a native Windows application for healthcare businesses. Most healthcare businesses use a practice management system (PMS) to manage their patients. The BE Connector application helps integrate the PMS and Birdeye system so that the process of sending review requests to patients after their appointment is entirely automated.
An intuitive wizard drives the installation and setup process. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, the BE Connector will pull data from the PMS and send the data to the server for further processing. Review requests are sent per the configurations and preferences the business sets on BE Connector.
How it works:
- Install BE Connector on PBSEndoEnterprise Server
- Integrate PBSEndoEnterprise with BE Connector
- BE Connector’s services will start pulling patient data from the PMS and automatically send review requests based on the Scheduling configuration defined.
Birdeye collects the first name, last name, email address and phone number of your patients and automatically sends them review requests.