Each social media channel has its own channel or API limitations, which may affect publishing to social channels through the Birdeye dashboard.
If the internal specifications for each social media page are not adhered to, the content/media will not be posted for that channel.
NOTE:
If the media uploaded does not adhere to the social channel's internal specifications, an error icon will be displayed on the attached image.
The limitations of different social media channels can be broadly classified into three categories: Text (character limit), Image specification, and Video specification.
If more than one social channel is selected for posting content, the character limit, image size, and other restrictions will be the minimum of all the selected channels.
NOTE:
Both videos and images cannot be published together on any social channel except Instagram.