Social Sharing helps you turn your reviews into stunning social media content you can post to your social media channels. Share your best reviews on Google Business Profile, Facebook, Instagram, and LinkedIn directly from Birdeye Social. Additionally, Birdeye now allows you to share a unique link to your collection of reviews, providing an alternative way to showcase your customer feedback. Market the voice of your customer and stand out with fresh visual content.
To manually share reviews as social posts, follow the steps below:
Step 1- Open the Reviews AI section from the left navigation menu of your Birdeye dashboard.
Step 2- Hover over the review you want to share. Click 'Actions' associated with the review and choose the ‘Share on Social’ option from the dropdown menu.
NOTE:
If a post has already been shared, the 'Shared on' media icons will appear.
Step 3- Create the social media graphic in the visual editor with simplified templates. These templates have default layouts from which you can choose as per your liking. Once you are done editing the post, Click on ‘Next’.
Step 4- After clicking on the ‘Next’ button, the post creation screen appears where you select the channels you want to post to, write the content of the post, add emojis, etc.
Step 5- Once you have set the post, go to the drop-down button next to the Schedule post button. Click on ’Post now’ to post on the selected social media channels. You can also save the post for future use by selecting the ‘Save as a draft’ option.
NOTE:
You can view the drafts in the Drafts section next to the Publish section on the top left.
Alternatively, you can also schedule your post for a future date and time by clicking on the 'Schedule Post' button.
NOTE:
Only paid social customers can schedule posts or save them as drafts.