What are the requirements to enable business texting in Australia?
Birdeye allows businesses to communicate with customers via text by assigning an Australian phone number. This phone number will allow your business to send review requests and messages to customers.
To assign an Australian phone number to your business, some additional documentation is required. Once the documentation is received, the business phone number will be assigned within 3-4 business days.
The documents required for activation of a business phone number in Australia are listed below:
| Information required | Documentation required | Acceptable Documentation (One of the following) |
|---|---|---|
| Business Name | Proof of Identity |
|
| Business Address | Proof of Address |
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NOTEThe following documents are not supported.
|
| Business ID Number | Proof of Business ID |
|
The aforementioned documents need to be sent to support@birdeye.com. Once the activation is complete, you will be able to leverage Birdeye to send text messages using the business phone number.
NOTE
For a multi-location business, you need to submit one set of documents to activate the business phone numbers for all your business locations.