Navigating to Squarespace CRM

Log in to the Birdeye dashboard and go to Settings > Integrations > All Apps. Select Squarespace CRM to connect. The screen provides integration benefits, pricing, and details on compatibility. When you click the ‘View Setup Guide’ tab, it will redirect you to this article for detailed step-by-step instructions.

Step 1: Map Locations

To map a location, enter the Squarespace website API key in the textbox for that particular location. Once mapped, click Next to continue.

Follow the steps below to get the website API key: 

1. Click the 'Squarespace Login' link and enter your credentials.

2. After logging in, you'll be redirected to the dashboard. Locate the website you want to integrate, click the three dots next to it, and select 'Settings'  from the dropdown menu.

3. In the Settings menu, scroll to 'Developer Tools' and click 'Developer API Keys.'

4. A pop-up will appear, click 'Generate Key.'

5. In the popup:

• Enter a name for the key.
• Select 'Order and Profile Read.'
• Click 'Generate Key.'

Step 2: Select Triggers

Check the box to select a trigger, as shown in the image below. After selecting, click ‘Done.’ Once a trigger is saved, details will start syncing between Squarespace and Birdeye.

A toast message will appear on the screen, saying, ‘Squarespace  successfully connected.’ You can now build automated campaigns for reviews, surveys, referrals, or any other custom campaigns by clicking the ‘Go to Campaigns’ option or skipping it.