Integrating Birdeye with Self Storage Manager
Self Storage Manager is customer management software. It is a well-suited user-friendly solution that benefits single and multi-facility operators. It renders a technology solution and cloud access control tools to assist in effective management and streamline business processes. It enhances ROI and improves customer service. Integrating Self Storage Manager with Birdeye will automate the process of sending out review requests to your clients on a daily basis.
Once Self Storage Manager is integrated with Birdeye, Birdeye will pull client information from your CRM once daily. Birdeye collects the first name, last name, email address and phone number of your clients and automatically sends them review requests based on the preferences set within the Birdeye dashboard.
Birdeye allows you to fetch data from your CRM using some predefined triggers. Here are the supported triggers for Self Storage Manager:
Trigger Display Name |
Trigger Description |
SSM Move In Trigger |
This trigger is used to fetch Move In tenants within a specified date range. |
SSM Move Out Trigger |
This trigger is used to fetch Move Out tenants within specified date range. |
To set up the initial part of the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. After the Birdeye technical support team sets up the initial integration, you can log in to your Birdeye account to complete the integration process.