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Integrating Birdeye with RxWorks

RxWorks is a veterinary practice management software designed to streamline clinic operations, enhance patient care, and boost profitability. With its intuitive features and real-time reporting, RxWorks simplifies tasks, allowing veterinarians to focus more on their patients. Key features include appointment scheduling, record management, and a comprehensive charting system, all aimed at increasing efficiency and improving the quality of care.

Once RxWorks is integrated with Birdeye, Birdeye will pull client information from RxWorks once daily. Birdeye collects your client's first names, last names, email addresses, and phone numbers and automatically sends them review requests based on the preferences set within the Birdeye dashboard.

Birdeye allows you to fetch data from your PMS using a predefined trigger. Here is the supported trigger for RxWorks:

Trigger Display Name
Trigger Description

RxWorks Completed Consultations Trigger

This trigger is used to fetch contacts of completed consultations within a specified date range.

To set up the integration with Birdeye, please reach out to the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com. After the initial integration is set up by the Birdeye technical support team, you can log in to your Birdeye account to complete the integration process.




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