Integrating Birdeye with Reapit
Reapit CRM is a versatile, cloud-based platform built specifically for the real estate industry. It’s designed to help estate agents, letting agents and property managers manage property sales and lettings, build better customer relationships, and run their businesses more efficiently. With features like centralized customer and property data, automated marketing tools, detailed reporting, and compliance support, it simplifies day-to-day tasks while keeping everything organized. Plus, its integration with the Reapit AppMarket makes it easy to connect with other tools, offering a flexible solution for agencies of all sizes.
Integrating Reapit with Birdeye will automate the sending of review requests to your customers daily.
Birdeye allows you to fetch data from your CRM using some predefined triggers. You can choose any combination from the list of available triggers and inform the support team about your selection. Here are the supported triggers for Reapit:
Trigger Display Name |
Trigger Description |
Reapit Appointment Trigger |
This trigger is used to fetch created, confirmed and cancelled appointments for customers. |
Reapit Property Sold Trigger |
This trigger is used to fetch vendors and buyers from sold properties. |
Reapit Work Order Trigger |
This trigger is used to fetch landlords and tenants from work orders. |
Contact Sync Trigger |
Contact Sync trigger is used to sync all contacts created on a daily basis from CRM to Birdeye. |
To set up integration with Birdeye, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com. After the initial integration is set up by the Birdeye technical support team, you can log in to your Birdeye account to complete the integration process.
HOW TO FIND REAPIT CUSTOMER ID?
Users can locate their Customer ID via the AppMarket inside AgencyCloud:
- Log into your Reapit account using your credentials.
- Within Account/AgencyCloud, click on Apps and select Browse.
- Click on the profile icon (located at the top right) and select Profile.
- The Customer ID (customer code) will be displayed under Your Details.
NOTE:
Copy the customer code and share it with the CSM.
