Integrating Birdeye with PPMP
PPMP is an Australian practice management system widely used by independent healthcare practitioners. It helps practices manage patient records, appointments, billing, Medicare claims, reminders, and reporting—all in one place. PPMP also supports online bookings and telehealth consultations, offering flexibility for both staff and patients. Integrating Birdeye with PPMP will automate the process of sending out review requests to patients daily.
Once PPMP is integrated with Birdeye, Birdeye pulls patients’ information from PPMP once daily for the appointments that were completed on the previous day.
Birdeye allows you to fetch data from your PMS using some predefined triggers. Here is the supported trigger for PPMP:
Trigger name |
Trigger Description |
PMS Appointment Trigger |
This trigger is used to fetch patient data based on completed appointments. |
To set up the integration with Birdeye, reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. The Birdeye technical support team will successfully set up the integration with PPMP through the BE Connector.
WHAT IS BE CONNECTOR?
The BE Connector application is a native Windows application for all businesses. The BE Connector application helps integrate your PMS with the Birdeye system so that the process of sending review requests to your patients is completely automated after they use your products or services.
The installation and setup process is driven by an intuitive wizard. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, BE Connector will start pulling data from the PMS and send the data to the server for further processing. Review requests are sent as per the configurations and preferences set by the business on BE Connector.
HOW IT WORKS:
- Install BE Connector on the client’s Server
- Integrate PPMP with BE Connector
- BE Connector will start pulling patient data from PPMP and automatically send review requests, based on the scheduling configuration defined by the user.
Birdeye collects the first name, last name, email address, and phone number of your patients and automatically sends them review requests.