Integrating Birdeye with Nookal
Nookal offers a cloud-based practice management solution for physiotherapists, chiropractors, osteopaths, massage therapists, vets, and others. The solutions help Australian health practitioners to book and manage appointments, clinical and client information and measure business performance.
Birdeye can seamlessly integrate with your Nookal account and send out review solicitations to your patients automatically. Integrating Nookal with Birdeye will automate the process of sending out review requests to patients daily.
Birdeye allows you to fetch data from your CRM using a predefined trigger. Here is the supported trigger for Nookal:
|
Trigger Display Name |
Trigger Description |
Nookal Completed Appointment Trigger |
This trigger is used to fetch data for active and arrived patients from the appointments, specifically those who have arrived and are marked as 'complete'. |
Nookal Appointment Upsert Trigger |
This trigger is used to fetch delta appointment details for Nookal. |
Appointment Writeback |
This trigger is used to confirm/cancel appointments that have been synced from Nookal to Birdeye (Writeback in PMS). It's required for reminders. |
New Appointment Trigger |
This trigger is used to fetch patient data from newly created appointments. |
Appointment Reminder Trigger |
This trigger is used to cancel/confirm appointments. It's required for reminders. |
To set up the initial part of the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. After the initial integration is set up by the Birdeye technical support team, you can log in to your Birdeye account to complete the integration process.