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Integrating Birdeye with Covetrus

Covetrus is an aggregator for several practice management solutions used by veterinarians. Covetrus allows the users to gather data and insights to monitor patient progress, schedule, track and maintain revenue-generating appointments, and more. Integrating Covetrus with Birdeye will automate the process of sending out review requests to your clients on a daily basis.

Once Covetrus is integrated with Birdeye, Birdeye will pull client information from Covetrus once daily. Birdeye collects the first name, last name, email address and phone number of your clients and automatically sends them review requests based on the preferences set within the Birdeye dashboard.

Birdeye allows you to fetch data from your PMS using some predefined triggers. You can choose any combination from the list of available triggers and inform the support team about your selection. Here is the supported trigger for Covetrus:

Trigger Name
Trigger description
Covetrus Appointment Trigger
This trigger is used to fetch appointment details from Covetrus.

To set up the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. Provide all the details regarding your practice and a representative’s contact to begin with the installation request for data access which will be sent to Covetrus for approval. After the request is approved, the team would complete the integration within Birdeye.

covetrus supported trigger pms birdeye integration

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