Integrating BE Connector with Ortho2 Edge Cloud
Ortho2 Edge Cloud is an orthodontic practice management solution used by orthodontic specialists. The solution provides an end-to-end experience for dentists to administer, streamline, and manage patients' visits. Integrating Birdeye with Ortho2 Edge Cloud will automate the process of sending out review requests to patients daily.
Once Ortho2 Edge Cloud is integrated with Birdeye, Birdeye pulls patient's information from Ortho2 Edge Cloud once daily for the completed appointments. Birdeye allows you to fetch data from your PMS using some predefined triggers. Here is the supported trigger for Ortho2 Edge Cloud:
| Trigger Name | Trigger Description |
| PMS Appointment Trigger | This trigger is used to fetch customer data based on the completed appointments. |
To set up the integration with Birdeye, reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. Birdeye technical support team will successfully set up the integration with Ortho2 Edge Cloud through BE Connector.
WHAT IS BE CONNECTOR?
The BE Connector application is a native Windows application for all businesses. The BE Connector application helps integrate your PMS with the Birdeye system so that the process of sending review requests to your customers is completely automated after they use your products or services.
The installation and setup process is driven by an intuitive wizard. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, BE Connector will start pulling data from the PMS and send the data to the server for further processing. Review requests are sent as per the configurations and preferences set by the business on BE Connector.
HOW IT WORKS:
- Install BE Connector on Ortho2 Edge Cloud Server
- Integrate Ortho2 Edge Cloud with BE Connector
- BE Connector will start pulling customer data from Ortho2 Edge Cloud and automatically send review requests, based on the scheduling configuration defined by the user.
Birdeye collects the first name, last name, email address, and phone number of your patients and automatically sends them review requests.