Overview
The FAQ Page Agent creates frequently asked questions based on the content and purpose of a webpage.
Provide a webpage URL, and the agent analyzes the page to identify the questions users are likely to ask. It then generates FAQ content that is aligned with the webpage and the associated Brand Identity.
Before you begin
Make sure you have:
A configured FAQ agent. To learn more, see How to Configure the FAQ Page Agent.
A configured Brand Identity.
A live webpage URL that you want to create FAQs for.
Access to Content hub.
The FAQ agent uses the webpage content and Brand Identity context when generating FAQs and answers.
Access to FAQ
Go to Content Hub.
Select Create content.
Select FAQs.
Step 1: Enter the FAQ details
Enter an FAQ name.
Select the Brand Identity that should be used for the FAQ.
Select the FAQ Agent you want to use.
Select the locations where the FAQ should apply and click Continue.
Step 2: Enter the webpage URL
Enter the webpage URL that you want the FAQ to be generated from. The webpage should contain the information that you want the FAQ to summarize or expand upon.
The agent analyzes the webpage to understand its purpose and identifies the primary search queries that users may use to find the page.
You can also provide additional instructions for the agent to focus on while generating FAQs
Step 3: Generate the FAQ
Click Generate.
Content hub displays a progress screen while the FAQ is being generated.
The generation process analyzes the Brand Identity and webpage content before generating the questions and answers.
Review the generated FAQ
Once generation is complete, the FAQ appears in the Content hub.
An FAQ contains:
A title
Questions
Answers
You can manually edit the generated content directly in Content Hub.
Improve the FAQ using Content Score
The FAQ also receives a Content score based on the same content-quality framework used for generated content.
Expand the Score breakdown sections such as Intent match, Search visibility, Content depth, Brand alignment, and Publishing readiness.
The score can identify opportunities such as:
Improve conversational or long-tail question variations
Improve vague phrases
Improve generic fillers with no specific data
Improve answers that lack specificity and brand POV
Improve answers that use superlative phrasing that could be challenged without supporting data, and more.
Click Fix this to improve the Content score.
After clicking Fix this, you will view the current version and the suggested fix with the score lift. After reviewing the content, click Apply fix.
After applying multiple fixes, you will note that your overall Content score improves along with the improvements in the Score breakdown.
Edit the FAQ
To manually edit the generated FAQ:
Select the content block you want to modify.
Edit the question or answer.
Save the FAQs
Click Save to save the FAQs, or click the dropdown next to Save to Save and add FAQs to the library.
Frequently Asked Questions
What type of webpage can I use?
The FAQ Page Agent is designed to generate FAQs from a live webpage URL, such as a website, service page, blog, landing page, or similar webpage.
Does the agent only copy information from my webpage?
The agent uses the webpage content to understand the page's purpose and identify relevant search questions. It also uses the Brand Identity context when generating the FAQ.
Can I edit the generated FAQ?
Yes. You can manually edit the generated questions and answers in Content Hub.
Can I publish FAQs directly to WordPress?
Not currently.