The Menu feature in Listings allows restaurant businesses to create, manage, and publish menu information across their locations from a centralized platform. Businesses can organize menus into sections and items, update menu details at scale, and automatically synchronize menu data with Google Business Profiles.
Menu Support helps maintain accurate and consistent menu information across locations, improves operational efficiency through bulk management workflows, and ensures customers can view up-to-date offerings on Google Search and Maps.
Access Menu Support in Listings
Go to Listings, expand Settings, and select Menu.
Create a Menu
The All menus tab displays all menus created across your account. From here, you can view existing menus, track their status, and create new menus.
Click Create menu.
Enter the menu details:
Menu Name – The name of the menu, such as Breakfast Menu, Lunch Menu, or Dinner Menu.
Description – A brief description of the menu and the items it contains (optional)
Menu URL – The URL of the online menu, if available (optional)
Cuisines – Select the cuisine types associated with the menu.
Locations – Locations are automatically populated based on menu eligibility. Only locations that support menu publishing and synchronization are available for selection. Select the locations where the menu should be published and click Create.
View, Edit, or Delete a Menu
After creating a menu, it appears at the top of the All menus list. Newly created menus display 0 Items until content is added.
To open the menu:
Hover over the menu you want to manage.
Click the three-dot menu.
Select View.
This opens the menu where you can begin adding cuisines, sections, and menu items.
You can also use the same menu to:
Edit – Update the menu details, such as the name, description, cuisines, or assigned locations.
Delete – Permanently remove the menu from Listings.
Add a Menu Section
After opening the menu, you'll see an empty state if no sections have been created.
Click Add a section to create the first section in the menu.
Enter Section Details
In the Create new section panel:
Section name (required) – Enter a name for the section, such as Appetizers, Salads, Main Courses, Desserts, or Beverages.
Description (optional) – Enter a brief description to provide additional context about the section and its offerings.
Click Create.
Add Items to a Section
After creating a section, you can begin adding menu items to it.
Under the desired section, click Add item.
Enter Item Details
After selecting Add item, enter the details for the menu item.
Item name (required) – Enter the name of the menu item.
Price – Select the currency and enter the item price.
Description – Add a brief description of the item.
Attach image – Upload an image of the menu item. High-quality images can improve menu presentation and customer engagement.
Dietary restrictions – Select applicable dietary attributes, such as Vegetarian, Vegan, Kosher, or other supported options. You can leave this field unselected for dietary certifications that may not apply.
As you enter information, the Preview panel updates to show how the item may appear on Google when published.
Nutrition Facts (Optional)
You can optionally provide nutrition information for menu items. While nutrition facts are not currently synchronized with Google Business Profiles, maintaining this information can help keep menu data complete and may support future integrations if Google introduces nutrition information support.
Enter the applicable nutrition values for the menu item.
NOTE:
Nutrition facts entered in Birdeye are currently stored for menu management purposes and do not sync to Google Business Profiles. This information may be useful for future menu enhancements and integrations.
Add Additional Item Information (Optional)
You can provide additional details about menu items to help customers make informed decisions.
The More information section allows you to specify:
Allergens associated with the item (dairy, egg, wheat, soy, and more)
Preparation methods
Number of people served
Portion size
Spiciness level
These fields help enrich menu information and may improve how menu content is presented as supported by publishing platforms.
Save or Publish the Item
After entering the item details, choose one of the following options:
Save as Draft to save your progress and continue editing the item later.
Publish to submit the item and make it available within the menu.
Manage Sections and Items
After publishing an item, you are returned to the menu page where you can continue building your menu.
From this page, you can:
Click Create section to add additional sections to the menu.
Click Add item to create more items within a section.
Use the item Three dot menu to Edit or Delete an existing item.
This allows you to organize menu items into multiple sections and maintain your menu from a single location.
Additional Menu Actions
Use the three-dot menu option at the top right to perform additional menu management tasks:
View – View publishing status across all locations. For locations with failed syncs, you can resolve issues by reconnecting the listing, opting in, or re-syncing the menu.
Edit – Update menu details such as the menu name, description, cuisines, or assigned locations.
Sync Now – Manually trigger a sync to publish the latest menu updates to eligible Google Business Profiles.
Delete – Permanently remove the menu.
Download XLS – Export the menu structure and item data to an Excel file.
Upload XLS – Import menu data in bulk using an Excel file.
NOTE:
Bulk import and export options help manage large menus more efficiently, especially for multi-location restaurant brands.
Menu Status
After an item is published, the menu is listed under the All menus tab. The Items column shows the total number of items in the menu, while the Status column displays the current publishing state.
Submitted indicates that the menu has been submitted and is awaiting processing by Google.
Published indicates that the menu has been successfully published to the associated Google Business Profiles.
NOTE:
Google may take up to 24 hours to process and publish menu updates after they are submitted. During this time, the menu status may remain Submitted before changing to Published.
View Menus by Location
The By locations tab provides a location-centric view of menus assigned across your account.
Click the By locations tab.
Use the expand arrow next to the menu count to view the menus assigned to a specific location.
Hover over a location and click the three-dot menu.
From the three-dot menu, you can:
View – View the sync status and activity history for all menus assigned to the selected location.
Sync now – Manually trigger a sync for menus assigned to the location.