Avimark is a server-based veterinary practice management system developed by Covetrus. It helps clinics manage appointments, medical records, billing, and daily workflows in one centralized platform to improve efficiency and patient care. Integrating Birdeye with Avimark will automate the process of sending out review requests to patients on a daily basis.
Once Avimark is integrated with Birdeye, Birdeye pulls patient information from Avimark once daily for appointments completed the previous day.
Birdeye allows you to fetch data from your POS using a predefined trigger. Here is the supported trigger for Avimark:
Trigger Name | Trigger Description |
PMS Appointment Trigger | This trigger is used to fetch patient data based on completed appointments. |
To set up the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. The Birdeye technical support team will successfully set up the integration with Avimark through the BE Connector.
What is BE Connector?
The BE Connector application is a native Windows application for all businesses. The BE Connector application helps integrate the PMS and Birdeye system. This helps you automate the process of sending review requests to your patients after they complete an appointment.
The installation and setup process is driven by an intuitive wizard. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, the BE Connector will start pulling data from the PMS and send the data to the server for further processing. Review requests are sent as per the configurations and preferences set by the business on BE Connector.
How it works:
Install the BE Connector on the Avimark Server.
Integrate Avimark with BE Connector.
BE Connector’s services will start pulling patient data from the integration and automatically send review requests based on the Scheduling configuration defined.
Birdeye collects the first name, last name, email address, and phone number of your patients and automatically sends them review requests.