Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Sign in
  • Sign in
  • Home
  • Products
  • Payments

Setting Up Payments

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    • Sign In
    • Setup Locations
    • Add New Users
    • Setup User Roles
    • Manage Users
    • Integrate Social Pages
    • Make Business Phone Textable
    • Activate Call Forwarding
    • Birdeye Mobile App
    • Additional Support
  • Products
    • Listings
    • Reviews
    • Referrals
    • Social
    • Social Messaging
    • Website Leads
    • Payments
    • Automations
    • Campaigns
    • Messaging
    • Appointments
    • Surveys
    • Insights
    • Competitors
    • Ticketing
    • Reporting
    • BirdAI
    • Insights AI
    • Competitors AI
  • Video Library
  • Resources
    • Birdeye Webinars
    • Birdeye Guides
    • Birdeye Blogs
    • Customer Videos
    • Birdeye Podcast
    • Birdeye Results
  • Developer Portal

How to set up Payments for multi-location accounts?

Multi-location users can now set up Birdeye Payments with a bank account number for each location separately as well as set up Payments for a group of locations.

This provides you with the ability to track and display the cumulative payments transacted and per payment account under the enterprise. The user can also add the logo of their businesses, which will appear on the receipts and confirmation notifications.

To set up Payments mode for multi-locations, follow the below steps.

STEP 1: 
Go to ‘Settings,’ then, click on ‘Payments,' and click on 'Set up payments.'

Click on ‘Set up a new account.’


STEP 2: Enter the account name and you can select multiple locations that you would like to create Payments for and click on ‘Next.’

Delete

NOTE: 

You can either select a single location to create a dedicated Payments account or choose multiple locations to create one unified Payments account.

On clicking ‘Next’, you will be redirected to the page where you need to add your ‘Business Details’ and ‘Individual Details.’

STEP 3: To learn how to add business and individual details, read our help article or watch tutorial video: How do I set up Payments in my Birdeye account and is my bank information secured?

STEP 4: Add statement descriptor and business logo. The statement descriptor explains the charges or payments on the customer’s card or bank statement while your business logo will appear in the customer’s email receipts. Click on ‘Save’ after you enter the details.

STEP 5: 'Set up your bank account', on the same screen a drawer will open on the right side. Enter your 'Routing number, Account number, Confirm account number.' and click on 'Save.'


COUNTRIES SUPPORTED FOR PAYMENTS 

Birdeye Payments is now available for our Australia-based businesses. Businesses can transact in AUD and configure their payment accounts.

Delete

NOTE: 

  • Birdeye accepts payments in USD and AUD in the US and Australia, respectively. 
  • All the features remain the same for Australia. 


Countries

USA

Australia

Text-to-pay

✔

✔

Email payments

✔

✔

Card reader

✔

✔

Card entry (QCR) 

✔

✔

Scan to pay (QR Code)

✔

✔

Recurring payments

✔

✔

Webform

✔

✔

Field Reader

✔

✔

Card on file

✔

✔

ACH 
✔
✘

BECS Direct Debit 

✘
✔

BNPL (Buy Now Pay Later)

✔
✘



multi-location payment setup account number supported countries aud australia usa

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How can I uninstall the package from my Salesforce instance?
  • How do I create a QR code to collect payments?
  • How to manage a team via internal team chat on mobile?
  • Integrating Birdeye with Cliniko

Still can't find what you're looking for?

Create a case
Birdeye for businesses
  • Attract
  • Listings
  • Reviews
  • Referrals
  • Pages
  • Google Seller Ratings
  • Convert
  • Messaging
  • Webchat
  • Social
  • Mass Texting
  • Appointments
  • Payments
  • Delight
  • Surveys
  • Insights
  • Benchmarking
  • Ticketing
  • Objectives
  • Google for local business
  • Review Management
  • Review Generation
  • Online Reputation Management
  • Customer Messaging
  • Referral Marketing
  • Website Chat
  • Google Reviews
  • Google My Business
  • Facebook Reviews
  • Business Listings Management
  • Customer Experience
  • Industries
  • Automotive
  • Dental
  • Financial Services
  • Healthcare
  • Home Services
  • Legal
  • Property Management
  • Public Storage
  • Real Estate
  • Retail
  • Wellness
Learn more
  • Company
  • About Us
  • Leadership Team
  • Watch Demo
  • Book a time
  • Resources
  • Blog
  • Press
  • Product Updates
  • Careers
  • Success Stories
  • Birdeye Reviews
  • Birdeye Results
  • Contact Us
  • Services
  • Managed Services
  • Professional Services
  • Support and Tools
  • Scan Your Business
  • Find a Business
  • For Developers
  • Birdeye Support
  • Refer a Business
Ic App Ios BlackIc App Android Black
CONTACT SUPPORT
  • Terms & Conditions
  • Privacy Policy
  • Security
  • HIPAA
  • CCPA
  • © 2023 Birdeye Inc

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand