In partnership with Google, Birdeye fetches Google reviews using the Google API and makes them available under a new 'Google Reviews' tab on your business review profile. All the Google reviews are fetched in the order of relevance and are not filtered using star ratings or review content.

The new 'Google Reviews' tab is next to the 'Reviews' tab on your business review profile.

DISABLING THE 'GOOGLE REVIEWS' TAB

If you no longer wish to display Google reviews on your review profile, you can do it within your Birdeye account. Here is how:

Login to your Birdeye account, and click on the 'Settings' tab on the left navigation rail of your dashboard. Once on the 'Settings' page, click on the 'Edit' button next to the 'Custom review site' header.

Now, use the toggle button to turn off the 'Display Google Reviews' and click on the 'Save' button at the bottom of the page to save your preferences. This will disable the 'Google Reviews' tab on your business review profile.