How can I manually promote reviews on integrated social media pages?
Birdeye aggregates reviews from over 200+ third-party websites within your dashboard. The Birdeye engine automatically promotes your favorite reviews on your integrated social media platforms. It also lends you the ability to manually promote your reviews to your social media audience right from your dashboard.
PROMOTING REVIEWS MANUALLY
To begin, click the 'Reviews' tab on the left navigation rail. On the new page, navigate to the review you wish to promote manually and click on the corresponding 'Actions' drop-down menu.
Select the social media platform where you would like to post the review by clicking on the 'Share on Social' option.
With this option, you can upload images, change layouts, add text and stickers, adjust brightness and image clarity, apply filters, frames, text designs, and much more. Once done, click 'Next.'
Choose the social media platform where you want to share the review and opt for the 'Approvals' workflow from the drop-down menu if you prefer obtaining approval from reviewers before posting.
To learn more about the approvals workflow, read the help center article - How to streamline the Social content approval process with our robust approval workflow feature?
Once the review has been promoted, a success message will flash on top of the page.
Here is how the review will be displayed on a business Facebook profile. Follow the link, which will take you to the Birdeye profile, where the review is featured.
This is how the review will appear on the Birdeye profile.