How do I update my business hours across listings?
Businesses using Birdeye have the ability to update and maintain accurate business hours easily. This not only ensures the accuracy of the information on your Birdeye profile but also allows you to showcase the correct opening hours consistently across all online listings.
UPDATING BUSINESS HOURS
To begin, click on the 'Settings' icon at the top right corner of your Birdeye dashboard, then under the 'Profile' header, click on 'Business profiles.'
On the new page, scroll down to the 'Hours of operation' section.
Time Zone: It shows the time zone of your business location. This information will not be shared on any listing.
Business Status: It shows the current status of your business. You can update whether your business is open or permanently closed. This information will be shared on all the listings except a few other listings.
Click on the 'Pencil' icon to edit the business hours.
Once on the edit page, you have the following options to choose from: For regular hours of operation
- Open 24x7: This applies to a business that is open around the clock.
- By appointment only: This applies to a business that does not allow walk-ins and customers need to take a prior appointment before visiting.
- Custom: This option allows a business to customize their work hours and even select the days when the business might be closed.
To initiate updating custom business hours, check the box on the days you wish to add time. Once you update the time, click on the 'Add hours' button.
SPECIAL HOURS
Using Birdeye, you also have the option for adding 'Special Hours'. This section can be used to enter hours for specific dates when the business has an irregular schedule. To set special hours, click on 'Add special hours' and set the time. Click on 'Save' to ensure the special hours are updated.
MORE HOURS
When using Birdeye, you also have the option to add 'More Hours.' This section allows you to input hours for specific services your business offers, such as delivery, takeout, drive-through, and pickup—all of which are relevant to your business category. To set more hours, click on '+ Add more hours' and set the time. Click on 'Save' to ensure that more hours are updated.