Please find the process to add the 'Birdeye Connector' application to the antivirus exclusion list.

This is an important step to ensure that integration with your Practice Management System Software using 'Birdeye Connector' functions smoothly and without any interference from your antivirus software.

Add entire folder in exclusion if supported

Folder Location :  C:\Program Files (x86)\BEConnector 

Else, add the below files to the exclusion list

LIST OF FILES TO EXCLUDE: 

• BEIntegration_Admin_Tool.exe
• BECSyncService.exe
• BEIWinPullPushApp.exe
• BEIASystemTray.exe
• BEIWSApp.exe
• WinSvc_Pull_Job.exe
• BEC.AssistantService.exe
• TaskSchedulerWrapper.exe
• BEIAUpdate.exe

Please find the information on adding files and folder exclusion in the most common Antivirus programs below:

• Norton 360

https://www.lifewire.com/exclude-files-from-norton-antivirus-scans-153348

• Avast

https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc

• McAfee

https://www.mcafee.com/support/?articleId=TS102056&page=shell&shell=article-view

• BitDefender

https://www.bitdefender.com/consumer/support/answer/13427/

• AVG

https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-scan-exclusions#

• TrendMicro

https://helpcenter.trendmicro.com/en-us/article/tmka-14498

• ESET

https://support.eset.com/en/kb2769-exclude-files-or-folders-from-scanning-in-eset-windows-home-products

• Windows Defender

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#:~:text=Go%20to%20Start%20%3E%20Settings%20%3E%20Update,%2C%20file%20types%2C%20or%20process.

• Avira

https://www.avira.com/en/blog/exceptions-avira-antivirus-3-steps

• MalwareBytes

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Exclude-detections-in-Malwarebytes-for-Windows

• Zone Alarm

https://download.zonealarm.com/bin/inclient/ZA_HelpCenter/91605.htm

• Kaspersky 

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/227390.htm

• F-Secure

https://help.f-secure.com/product.html?home/internet-security/latest/en/task_13205052E3D44C44BA2491A55A7F818F-internet-security-latest-en

• Sentinelone

https://www.cybervigilance.uk/post/sentinelone-path-exclusion