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Integrating Birdeye with Modernizing Medicine

Modernizing Medicine is an Electronic Medical Record Software application that is designed to assist physicians to collect patient information with great ease. The application helps in improving the overall efficiency of physicians in matters of collecting and storing patient's diagnosis, order tests, and prescriptions, to prepare billing information. 

After Modernizing Medicine is integrated with Birdeye, patient information will be pulled from Modernizing Medicine once every day from the list of completed appointments from the previous day. 

Birdeye collects the first name, last name, email address, and phone number of your patients, and automatically sends the review request based on the preference set within the Birdeye dashboard. 

Birdeye allows you to fetch data from your PMS using a predefined trigger. Here is the supported trigger for Modernizing Medicine: 

Trigger Name
Trigger Description
Modernizing Medicine Appointment Trigger

This trigger is used to fetch customer data based on the custom appointment status. 

Modernizing Medicine Appointment Upsert Trigger Service

This trigger is used to fetch reminder details.

Appointment Trigger 

This trigger is used to book and update appointments. It's required for reminders.

Appointment Reminder Trigger

This trigger is used to cancel/confirm appointments. It's required for reminders.

Details required from the Modernizing Medicine

When a ModMed client is ready to integrate with Birdeye, they must submit a request to christopher.damis@modernizingmedicine.com and natasha.patel@modmed.com.The Practice Solutions team will work through the process of enabling the integration and providing the required data points (Firm URL, Firm Username & Password) to go live. 

modernizing medicine billing birdeye integration

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