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Google Business Profile Error: Content Policy Violation

Overview

If you receive the following error while publishing a Google Business Profile post:

“Looks like a content policy violation. Please verify post content and try again.”

Google has determined that part of your post may not comply with its contribution policies. The issue could be related to the post text, image, video, or other content included in the post.

Why This Happens

This error occurs when Google detects content that doesn't meet its contribution guidelines. Common causes include:

  • Images or videos that don't comply with Google's media policies.

  • Promotional, repetitive, or misleading text.

  • Content that violates Google's prohibited or restricted content policies.

  • Media that has been heavily edited, contains excessive text overlays, or isn't relevant to the business.

How to Resolve the Issue

  1. Review Google's media guidelines to ensure your images and videos comply with Google's requirements.

  2. Review your post content and remove any text that could violate Google's contribution policies.

  3. Replace any images, videos, or text that may be considered policy-violating.

  4. If your post promotes regulated services (such as financial services), ensure it complies with Google's applicable content policies.

  5. Update the content and try publishing the post again.

If the Issue Persists

If the post continues to be rejected after reviewing the content:

  • Test by publishing a simple post with plain text and a standard business image.

  • Remove any promotional wording, excessive formatting, or media overlays.

  • Review Google's contribution policies again before attempting to publish.

  • Contact Google Business Profile Support if you believe the content complies with all policies.

Additional Information

Google doesn't specify which part of the post violates its policies. You may need to review both the text and media to identify the issue. Google's media guidelines recommend using original, high-quality images that accurately represent the business and avoiding heavily edited images, stock photos, excessive overlays, or irrelevant content.

Helpful resources

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