The Birdeye Model Context Protocol (MCP) Server lets AI assistants securely access your Birdeye data, including Reviews, Listings, Surveys, Social, Ticketing, Search AI, Insights, and more.
Once connected, your AI assistant can answer questions using your live Birdeye account data, helping you retrieve insights and perform tasks without manually navigating the Birdeye dashboard.
Connect your AI Assistant
Step 1: Copy the MCP Server URL
Add the following MCP Server URL to your AI client to get started.
This server URL is used for all supported AI clients.
Step 2: Connect using Claude
Go to claude.ai and open the Customize tab.
Navigate to Connectors.
Click the + button and select Add custom connector.
Enter Birdeye as the connector name.
Enter the MCP Server URL: https://mcp.birdeye.com/mcp
Click Connect. Claude initiates the OAuth authentication flow.
Sign in using your Birdeye credentials to authorize access.
Start a new conversation and ask questions about your Birdeye data.
Step 3: Connect using ChatGPT
Open ChatGPT and navigate to Settings.
Select Plugins > Add new plugin.
Enter Birdeye as the plugin name.
Enter the following connection URL: https://mcp.birdeye.com/mcp
Select OAuth as the authentication method.
Select I understand and want to continue, then click Create.
Authorize the connection using your Birdeye credentials.
Start a new conversation and mention Birdeye to query your account data.
Step 4: Connect using another MCP client
Any AI client that supports MCP over Streamable HTTP can connect to Birdeye.
NOTE:
If you are using an MCP client other than ChatGPT or Claude, you must register it with Birdeye by providing your redirect URI to Birdeye Support before connecting.
Configure your client using the following settings:
Setting | Value |
Server URL | |
Transport | Streamable HTTP (stateless sessions) |
Authentication | OAuth 2.0 with Dynamic Client Registration |
After configuring the server, authenticate using your Birdeye credentials by following your AI client's instructions.
Verify the Connection
After connecting your AI assistant, verify that the connection is working by asking questions such as:
What is my business name and how many locations do I have?
Give me a review and rating overview for the last 30 days.
If the connection is successful, your AI assistant will retrieve live data from your Birdeye account.
What can you ask your AI Assistant?
After connecting, you can ask questions about your Birdeye account, such as:
What are my review trends over the last 30 days?
Which of my locations have the lowest listing accuracy on Google?
Show me the SWOT analysis from the latest Search AI run.
How did my Facebook posts perform last month compared to the month before?
Supported AI Clients
The Birdeye MCP Server supports:
Claude
ChatGPT
Other AI clients that support the Model Context Protocol (MCP)
Next Steps
Your AI assistant is now connected to Birdeye using MCP and can securely access your live Birdeye data. You can start asking questions across Reviews, Listings, Surveys, Social, Search AI, Ticketing, Insights, and other supported Birdeye products.