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Birdeye Connector Application Antivirus Exclusion Process

Please find the process to add the 'Birdeye Connector' application to the antivirus exclusion list.
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This is an important step to ensure that integration with your Practice Management System Software using 'Birdeye Connector' functions smoothly and without any interference from your antivirus software.

IMPORTANT:

Please exclude files with the extension '.exe' from the 'Birdeye Connector' installation application.

Add the entire folder to the exclusion if supported
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Folder Location : C:\Program Files (x86)\BEConnector
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Else, add the files below to the exclusion list
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List of Files to Exclude:

  • BEIntegration_Admin_Tool.exe

  • BECSyncService.exe

  • BEIWinPullPushApp.exe

  • BEIASystemTray.exe

  • BEIWSApp.exe

  • WinSvc_Pull_Job.exe

  • BEC.AssistantService.exe

  • TaskSchedulerWrapper.exe

  • BEIAUpdate.exe

Please find the information on adding files and folder exclusion in the most common Antivirus programs below:

  • Norton 360

  • Avast

  • McAfee

  • BitDefender

  • AVG

  • TrendMicro

  • ESET

  • Windows Defender

  • Avira

  • MalwareBytes

  • Zone Alarm

  • Kaspersky

  • F-Secure

  • Sentinelone


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