Skip to main content

Birdeye Connector Application Antivirus Exclusion Process

Updated today

Please find the process to add the 'Birdeye Connector' application to the antivirus exclusion list.

This is an important step to ensure that integration with your Practice Management System Software using 'Birdeye Connector' functions smoothly and without any interference from your antivirus software.

IMPORTANT:

Please exclude files with the extension '.exe' from the 'Birdeye Connector' installation application.

Add the entire folder to the exclusion if supported

Folder Location : C:\Program Files (x86)\BEConnector

Else, add the files below to the exclusion list

List of Files to Exclude:

  • BEIntegration_Admin_Tool.exe

  • BECSyncService.exe

  • BEIWinPullPushApp.exe

  • BEIASystemTray.exe

  • BEIWSApp.exe

  • WinSvc_Pull_Job.exe

  • BEC.AssistantService.exe

  • TaskSchedulerWrapper.exe

  • BEIAUpdate.exe

Please find the information on adding files and folder exclusion in the most common Antivirus programs below:

  • Norton 360

  • Avast

  • McAfee

  • BitDefender

  • AVG

  • TrendMicro

  • ESET

  • Windows Defender

  • Avira

  • MalwareBytes

  • Zone Alarm

  • Kaspersky

  • F-Secure

  • Sentinelone



Did this answer your question?