Birdeye provides deep analytical tools and reports to give you insights into the customers' thoughts about your business.
To view different survey reports, click the 'Surveys AI' tab on the left navigation rail of your Birdeye dashboard. On the main survey list page, select the survey for which you want to read reports.
Click the 'View reports' tab.
You will be redirected to the ‘Survey responses’ section under the ‘Reporting’ tab, where you can view all responses for the selected survey.
Alternatively, you can navigate to the 'Reporting' tab in the left navigation rail. Select 'Surveys' and click 'Survey NPS' and 'Responses' to view the detailed report.
To learn more about 'Survey NPS' and 'Responses' reports, refer to the help center article: Understanding Survey Reports.