How do I summarize reviews using BirdAI?
Birdeye allows you to use AI to generate review summaries to easily get the context and save time.
With BirdAI,
- A business receiving 100s of reviews can generate a quick summary of all the reviews to understand what customers are talking about.
- A business can generate a quick summary for positive reviews, negative reviews, reviews of a particular location, or a time period by using the summarize feature with filters. And share them on social media or the Review widget.
To summarize the review using BirdAI, follow these steps:
Step 1- Login into your Birdeye account. Go to the ‘Reviews’ tab in the left navigation rail.
Step 2- Click on the ‘AI’ button. On clicking the ‘AI’ button, the tool will start generating a summary of all the reviews (max last 100 recent reviews).
Step 3- If you are unhappy with the generated summary, you can regenerate the summary by clicking on the ‘Regenerate’ button in the summary display box.
Step 4- Click on ‘Insert’ in the side drawer to insert the summary of your choice amongst the generated summaries.
Step 5- Click on the ‘three dots’ in the summary display box to Download, Email, or Copy the summary.
On clicking on the ‘Email,’ enter the recipients in the side drawer, edit the subject and body of the email, and hit ‘Send.’
Also, these AI-generated review summaries are available on mobile as well.