# Birdeye Help Center

> How can we help you?

## Getting Started

- [How to Download Locations and Update Business Data for Enterprise Shell Accounts \(Resellers Only\)](https://support.birdeye.com/en/articles/13159546-how-to-download-locations-and-update-business-data-for-enterprise-shell-accounts-resellers-only.md)
- [The 60-Second Fix: Troubleshooting Slow Performance in the Platform](https://support.birdeye.com/en/articles/14015825-the-60-second-fix-troubleshooting-slow-performance-in-the-platform.md)
- [How do I access my Birdeye account?](https://support.birdeye.com/en/articles/12653446-how-do-i-access-my-birdeye-account.md)
- [How can I access the 'Help Center' from my Birdeye account?](https://support.birdeye.com/en/articles/12653702-how-can-i-access-the-help-center-from-my-birdeye-account.md)
- [Discover the Birdeye 'Actionable Dashboard'](https://support.birdeye.com/en/articles/12654131-discover-the-birdeye-actionable-dashboard.md)
- [How do I access video tutorials via my profile?](https://support.birdeye.com/en/articles/12654167-how-do-i-access-video-tutorials-via-my-profile.md)
- [How to use Birdeye Chrome Extension for cloud-based CRM's](https://support.birdeye.com/en/articles/12654814-how-to-use-birdeye-chrome-extension-for-cloud-based-crm-s.md)
- [How do I create an SMB, Enterprise or Reseller account within my Birdeye reseller account?](https://support.birdeye.com/en/articles/12653102-how-do-i-create-an-smb-enterprise-or-reseller-account-within-my-birdeye-reseller-account.md)
- [How do I update my review site to display my business's prominent social sites?](https://support.birdeye.com/en/articles/12653108-how-do-i-update-my-review-site-to-display-my-business-s-prominent-social-sites.md)
- [What is a 'Corporate' location, and how can I create it?](https://support.birdeye.com/en/articles/12653426-what-is-a-corporate-location-and-how-can-i-create-it.md)
- [How to insert and ensure the image on the business profile is not distorted](https://support.birdeye.com/en/articles/12653428-how-to-insert-and-ensure-the-image-on-the-business-profile-is-not-distorted.md)
- [Where can I find my account's unique business ID?](https://support.birdeye.com/en/articles/12653431-where-can-i-find-my-account-s-unique-business-id.md)
- [How do I turn off SEO for my business' review profile?](https://support.birdeye.com/en/articles/12653709-how-do-i-turn-off-seo-for-my-business-review-profile.md)
- [How do I set up branding within my Birdeye account?](https://support.birdeye.com/en/articles/12653737-how-do-i-set-up-branding-within-my-birdeye-account.md)
- [How can I change the business name in my Birdeye business profile?](https://support.birdeye.com/en/articles/12653928-how-can-i-change-the-business-name-in-my-birdeye-business-profile.md)
- [How can I change the logo appearing on the review request email?](https://support.birdeye.com/en/articles/12653935-how-can-i-change-the-logo-appearing-on-the-review-request-email.md)
- [How to redirect my website domain to Birdeye review profile](https://support.birdeye.com/en/articles/12653946-how-to-redirect-my-website-domain-to-birdeye-review-profile.md)
- [Where do I view the setup status of different locations added to my Birdeye account?](https://support.birdeye.com/en/articles/12653972-where-do-i-view-the-setup-status-of-different-locations-added-to-my-birdeye-account.md)
- [How do I add a logo to my Birdeye Business Profile?](https://support.birdeye.com/en/articles/12653975-how-do-i-add-a-logo-to-my-birdeye-business-profile.md)
- [All features under the Birdeye 'Account' tab explained](https://support.birdeye.com/en/articles/12654123-all-features-under-the-birdeye-account-tab-explained.md)
- [Understanding business locations within Birdeye](https://support.birdeye.com/en/articles/12654130-understanding-business-locations-within-birdeye.md)
- [How to enable features for your managed businesses through the reseller dashboard](https://support.birdeye.com/en/articles/12654136-how-to-enable-features-for-your-managed-businesses-through-the-reseller-dashboard.md)
- [How to add new locations to a multi-location account](https://support.birdeye.com/en/articles/12654137-how-to-add-new-locations-to-a-multi-location-account.md)
- [How do I purchase a new location within my Birdeye account?](https://support.birdeye.com/en/articles/12654144-how-do-i-purchase-a-new-location-within-my-birdeye-account.md)
- [How can I use Google's Search Console tool to remove indexing for my website?](https://support.birdeye.com/en/articles/12654178-how-can-i-use-google-s-search-console-tool-to-remove-indexing-for-my-website.md)
- [How do I create a Google Search Console account?](https://support.birdeye.com/en/articles/12654180-how-do-i-create-a-google-search-console-account.md)
- [How to create and use custom tokens across locations \(for resellers\)](https://support.birdeye.com/en/articles/12654699-how-to-create-and-use-custom-tokens-across-locations-for-resellers.md)
- [How to use bulk actions to update business locations](https://support.birdeye.com/en/articles/12654700-how-to-use-bulk-actions-to-update-business-locations.md)
- [How to set up and use location-specific custom field tokens](https://support.birdeye.com/en/articles/12654797-how-to-set-up-and-use-location-specific-custom-field-tokens.md)
- [How can I change the business hierarchy within my account?](https://support.birdeye.com/en/articles/12741064-how-can-i-change-the-business-hierarchy-within-my-account.md)
- [Which countries does Birdeye support?](https://support.birdeye.com/en/articles/12770002-which-countries-does-birdeye-support.md)
- [How do I add new users to my Birdeye account for a single location?](https://support.birdeye.com/en/articles/12653521-how-do-i-add-new-users-to-my-birdeye-account-for-a-single-location.md)
- [How do I reset my Birdeye password?](https://support.birdeye.com/en/articles/12653722-how-do-i-reset-my-birdeye-password.md)
- [How do I add new users to the Birdeye account \(multi-location\)?](https://support.birdeye.com/en/articles/12653730-how-do-i-add-new-users-to-the-birdeye-account-multi-location.md)
- [What privileges do different types of users have within the Birdeye platform?](https://support.birdeye.com/en/articles/12653088-what-privileges-do-different-types-of-users-have-within-the-birdeye-platform.md)
- [How to create and assign custom roles to users](https://support.birdeye.com/en/articles/12828732-how-to-create-and-assign-custom-roles-to-users.md)
- [Not receiving email alerts? Here’s how to fix it](https://support.birdeye.com/en/articles/12653547-not-receiving-email-alerts-here-s-how-to-fix-it.md)
- [How do I manage user permissions on Facebook?](https://support.birdeye.com/en/articles/12653672-how-do-i-manage-user-permissions-on-facebook.md)
- [How do I manage user roles?](https://support.birdeye.com/en/articles/12653733-how-do-i-manage-user-roles.md)
- [How do I manage users added to my Birdeye account?](https://support.birdeye.com/en/articles/12653735-how-do-i-manage-users-added-to-my-birdeye-account.md)
- [How do I manage locations assigned to a user?](https://support.birdeye.com/en/articles/12653922-how-do-i-manage-locations-assigned-to-a-user.md)
- [Understanding Birdeye alerts](https://support.birdeye.com/en/articles/12653923-understanding-birdeye-alerts.md)
- [How can a user resubscribe to Birdeye notifications?](https://support.birdeye.com/en/articles/12653924-how-can-a-user-resubscribe-to-birdeye-notifications.md)
- [How do I update users added to my Birdeye account?](https://support.birdeye.com/en/articles/12653925-how-do-i-update-users-added-to-my-birdeye-account.md)
- [How do I download the list of users added to my Birdeye account?](https://support.birdeye.com/en/articles/12653926-how-do-i-download-the-list-of-users-added-to-my-birdeye-account.md)
- [How do I manage notification settings for a user added to Birdeye?](https://support.birdeye.com/en/articles/12770318-how-do-i-manage-notification-settings-for-a-user-added-to-birdeye.md)
- [How to integrate Facebook pages with Birdeye for a multi-location account](https://support.birdeye.com/en/articles/12652993-how-to-integrate-facebook-pages-with-birdeye-for-a-multi-location-account.md)
- [Why do I need to integrate my social pages and CRM with Birdeye?](https://support.birdeye.com/en/articles/12653008-why-do-i-need-to-integrate-my-social-pages-and-crm-with-birdeye.md)
- [How to integrate Google Business Profile listings with Birdeye - multi-location account](https://support.birdeye.com/en/articles/12653010-how-to-integrate-google-business-profile-listings-with-birdeye-multi-location-account.md)
- [What should I do if my social media integration link is broken?](https://support.birdeye.com/en/articles/12653012-what-should-i-do-if-my-social-media-integration-link-is-broken.md)
- [How to integrate LinkedIn company pages with Birdeye - multi-location account](https://support.birdeye.com/en/articles/12653017-how-to-integrate-linkedin-company-pages-with-birdeye-multi-location-account.md)
- [How to generate social connect URLs](https://support.birdeye.com/en/articles/12653043-how-to-generate-social-connect-urls.md)
- [How to integrate social media page\(s\) with Birdeye](https://support.birdeye.com/en/articles/12653050-how-to-integrate-social-media-page-s-with-birdeye.md)
- [Why can't I see a custom 'Reviews' tab with all my reviews showing up on my business Facebook page?](https://support.birdeye.com/en/articles/12653053-why-can-t-i-see-a-custom-reviews-tab-with-all-my-reviews-showing-up-on-my-business-facebook-page.md)
- [How to create an X \(Formerly Twitter\) business profile](https://support.birdeye.com/en/articles/12653119-how-to-create-an-x-formerly-twitter-business-profile.md)
- [How to integrate social pages without logging in to Birdeye](https://support.birdeye.com/en/articles/12653413-how-to-integrate-social-pages-without-logging-in-to-birdeye.md)
- [Google is shutting down Google+, how will it affect my business?](https://support.birdeye.com/en/articles/12653532-google-is-shutting-down-google-how-will-it-affect-my-business.md)
- [How to fix a disconnected location in my Google Business Profile \(GBP\) account](https://support.birdeye.com/en/articles/12653670-how-to-fix-a-disconnected-location-in-my-google-business-profile-gbp-account.md)
- [Troubleshooting 'Direct Google Reviews' on Safari](https://support.birdeye.com/en/articles/12653686-troubleshooting-direct-google-reviews-on-safari.md)
- [How does Facebook user authentication work?](https://support.birdeye.com/en/articles/12653697-how-does-facebook-user-authentication-work.md)
- [Facebook and Google Review Aggregation FAQs](https://support.birdeye.com/en/articles/12653700-facebook-and-google-review-aggregation-faqs.md)
- [Troubleshooting review aggregation for Facebook](https://support.birdeye.com/en/articles/12653701-troubleshooting-review-aggregation-for-facebook.md)
- [Where can I find the API key for my account?](https://support.birdeye.com/en/articles/12653964-where-can-i-find-the-api-key-for-my-account.md)
- [How to integrate Instagram accounts with Birdeye](https://support.birdeye.com/en/articles/12654009-how-to-integrate-instagram-accounts-with-birdeye.md)
- [How to claim your Facebook Business page](https://support.birdeye.com/en/articles/12654085-how-to-claim-your-facebook-business-page.md)
- [How do I create a Facebook Business page?](https://support.birdeye.com/en/articles/12654089-how-do-i-create-a-facebook-business-page.md)
- [How to seamlessly integrate your social pages and CRM with Birdeye](https://support.birdeye.com/en/articles/12654120-how-to-seamlessly-integrate-your-social-pages-and-crm-with-birdeye.md)
- [How do I auto-verify my GMB profile using Birdeye?](https://support.birdeye.com/en/articles/12654121-how-do-i-auto-verify-my-gmb-profile-using-birdeye.md)
- [How to migrate an existing WhatsApp business number from one service provider to another](https://support.birdeye.com/en/articles/12654678-how-to-migrate-an-existing-whatsapp-business-number-from-one-service-provider-to-another.md)
- [How to set up WhatsApp in Birdeye](https://support.birdeye.com/en/articles/12654751-how-to-set-up-whatsapp-in-birdeye.md)
- [Fix Expired Access Tokens for Social \(Google and Meta\) Integrations.](https://support.birdeye.com/en/articles/15420857-fix-expired-access-tokens-for-social-google-and-meta-integrations.md)
- [How to enable texting on your business landline number](https://support.birdeye.com/en/articles/12653013-how-to-enable-texting-on-your-business-landline-number.md)
- [How do I use the Birdeye mobile app?](https://support.birdeye.com/en/articles/12653099-how-do-i-use-the-birdeye-mobile-app.md)
- [Push notifications on the Birdeye mobile app](https://support.birdeye.com/en/articles/12653714-push-notifications-on-the-birdeye-mobile-app.md)
- [How do I manage Inbox conversations within the Birdeye mobile app?](https://support.birdeye.com/en/articles/12653929-how-do-i-manage-inbox-conversations-within-the-birdeye-mobile-app.md)
- [How do I create a new message using Birdeye mobile app?](https://support.birdeye.com/en/articles/12653950-how-do-i-create-a-new-message-using-birdeye-mobile-app.md)
- [How to communicate with employees via internal team chat on mobile](https://support.birdeye.com/en/articles/12654138-how-to-communicate-with-employees-via-internal-team-chat-on-mobile.md)
- [How to manage a team via internal team chat on mobile](https://support.birdeye.com/en/articles/12654149-how-to-manage-a-team-via-internal-team-chat-on-mobile.md)
- [How do I send review requests using the Quick Send button via Birdeye mobile app?](https://support.birdeye.com/en/articles/12654791-how-do-i-send-review-requests-using-the-quick-send-button-via-birdeye-mobile-app.md)
- [How do I respond to reviews from my Birdeye mobile app using AI-assisted review responses?](https://support.birdeye.com/en/articles/12654793-how-do-i-respond-to-reviews-from-my-birdeye-mobile-app-using-ai-assisted-review-responses.md)
- [How do I add contacts to my Birdeye account via the Birdeye mobile app?](https://support.birdeye.com/en/articles/12809707-how-do-i-add-contacts-to-my-birdeye-account-via-the-birdeye-mobile-app.md)
- [How to set up call forwarding from your business phone number to the receptionist](https://support.birdeye.com/en/articles/12653070-how-to-set-up-call-forwarding-from-your-business-phone-number-to-the-receptionist.md)
- [How to set up Birdeye Receptionist](https://support.birdeye.com/en/articles/12653071-how-to-set-up-birdeye-receptionist.md)
- [How can I use the 'Birdeye Ticketing Tool' to create 'support' tickets from within my Birdeye dashboard?](https://support.birdeye.com/en/articles/12653084-how-can-i-use-the-birdeye-ticketing-tool-to-create-support-tickets-from-within-my-birdeye-dashboard.md): FAQ
- [How can I update my billing information within my Birdeye account?](https://support.birdeye.com/en/articles/12653442-how-can-i-update-my-billing-information-within-my-birdeye-account.md)
- [What does 'User Generated Content' mean?](https://support.birdeye.com/en/articles/12653533-what-does-user-generated-content-mean.md)
- [Does the customer data uploaded through an Excel sheet overwrite the existing data?](https://support.birdeye.com/en/articles/12653684-does-the-customer-data-uploaded-through-an-excel-sheet-overwrite-the-existing-data.md)
- [How can I download Birdeye subscription invoices?](https://support.birdeye.com/en/articles/12654016-how-can-i-download-birdeye-subscription-invoices.md)
- [Ticket management for resellers and sub-resellers](https://support.birdeye.com/en/articles/12654743-ticket-management-for-resellers-and-sub-resellers.md)
- [Birdeye Healthcare Network & Package Availability](https://support.birdeye.com/en/articles/14836036-birdeye-healthcare-network-package-availability.md)
- [How to use the Birdeye media library](https://support.birdeye.com/en/articles/12654770-how-to-use-the-birdeye-media-library.md)
- [How to Add and Sync Links in Knowledge](https://support.birdeye.com/en/articles/13741885-how-to-add-and-sync-links-in-knowledge.md)
- [AI Agent Variables Glossary](https://support.birdeye.com/en/articles/16880538-ai-agent-variables-glossary.md)

## Listings AI

- [How to create and verify a Google Business Profile profile](https://support.birdeye.com/en/articles/12653068-how-to-create-and-verify-a-google-business-profile-profile.md)
- [How to create and publish your Google Business Profile](https://support.birdeye.com/en/articles/12654086-how-to-create-and-publish-your-google-business-profile.md)
- [What is local online listings management?](https://support.birdeye.com/en/articles/12654088-what-is-local-online-listings-management.md)
- [How to set up a Birdeye listing](https://support.birdeye.com/en/articles/12654155-how-to-set-up-a-birdeye-listing.md)
- [How do I manage and update my Yelp Listing in Birdeye?](https://support.birdeye.com/en/articles/12654617-how-do-i-manage-and-update-my-yelp-listing-in-birdeye.md)
- [How to integrate Apple Business with your Birdeye Account](https://support.birdeye.com/en/articles/12654718-how-to-integrate-apple-business-with-your-birdeye-account.md)
- [How to create and manage Google services under Listings AI](https://support.birdeye.com/en/articles/12654841-how-to-create-and-manage-google-services-under-listings-ai.md)
- [How to suppress duplicate listings in Birdeye](https://support.birdeye.com/en/articles/12654857-how-to-suppress-duplicate-listings-in-birdeye.md)
- [Where do I add my business information to fix my listings?](https://support.birdeye.com/en/articles/12770117-where-do-i-add-my-business-information-to-fix-my-listings.md)
- [Create and Manage Restaurant Menus in Listings](https://support.birdeye.com/en/articles/15478025-create-and-manage-restaurant-menus-in-listings.md)
- [What to do if your Google Business Profile \(GBP\) listing gets suspended?](https://support.birdeye.com/en/articles/12741058-what-to-do-if-your-google-business-profile-gbp-listing-gets-suspended.md)
- [How do I verify and compare listings data across core listing sites and Birdeye \(Listings Verifier\)?](https://support.birdeye.com/en/articles/12654854-how-do-i-verify-and-compare-listings-data-across-core-listing-sites-and-birdeye-listings-verifier.md)
- [How to explore and manage the Listings tab for Resellers](https://support.birdeye.com/en/articles/12654831-how-to-explore-and-manage-the-listings-tab-for-resellers.md)
- [How to manage and correct listings](https://support.birdeye.com/en/articles/12654817-how-to-manage-and-correct-listings.md)
- [Understanding Keywords and Citations Reports in Listings AI](https://support.birdeye.com/en/articles/12654782-understanding-keywords-and-citations-reports-in-listings-ai.md)
- [Listings Optimization Agent: AI-Powered Recommendations](https://support.birdeye.com/en/articles/12654776-listings-optimization-agent-ai-powered-recommendations.md)
- [How to approve and reject Google Suggestions in Listings](https://support.birdeye.com/en/articles/12654762-how-to-approve-and-reject-google-suggestions-in-listings.md)
- [How to map your Birdeye locations to the Apple Pages for Multi-location Accounts](https://support.birdeye.com/en/articles/12654744-how-to-map-your-birdeye-locations-to-the-apple-pages-for-multi-location-accounts.md)
- [How to add media to your Apple listings](https://support.birdeye.com/en/articles/12654728-how-to-add-media-to-your-apple-listings.md)
- [View and explore Listings Reports under Listings AI](https://support.birdeye.com/en/articles/12654712-view-and-explore-listings-reports-under-listings-ai.md)
- [How to fix your listings](https://support.birdeye.com/en/articles/12654325-how-to-fix-your-listings.md)
- [How to update healthcare-specific fields on healthcare listings from the Settings page](https://support.birdeye.com/en/articles/12654129-how-to-update-healthcare-specific-fields-on-healthcare-listings-from-the-settings-page.md)
- [Can I send a text to someone outside my country using Birdeye?](https://support.birdeye.com/en/articles/12654090-can-i-send-a-text-to-someone-outside-my-country-using-birdeye.md)
- [Will my review listings be updated if my address changes?](https://support.birdeye.com/en/articles/12654087-will-my-review-listings-be-updated-if-my-address-changes.md)
- [How does online listing management affect my business?](https://support.birdeye.com/en/articles/12654082-how-does-online-listing-management-affect-my-business.md)
- [Best practices to update business listings](https://support.birdeye.com/en/articles/12653998-best-practices-to-update-business-listings.md)
- [What do the different statuses within Birdeye Listings mean?](https://support.birdeye.com/en/articles/12653728-what-do-the-different-statuses-within-birdeye-listings-mean.md)
- [How do I update my business hours across Birdeye Listings?](https://support.birdeye.com/en/articles/12653727-how-do-i-update-my-business-hours-across-birdeye-listings.md)
- [Local Listings Management 101](https://support.birdeye.com/en/articles/12653723-local-listings-management-101.md)
- [Why is my listing still showing as 'Submitted' while others are 'Synced’?](https://support.birdeye.com/en/articles/12653721-why-is-my-listing-still-showing-as-submitted-while-others-are-synced.md)
- [How can I download the 'Listings' report?](https://support.birdeye.com/en/articles/12653720-how-can-i-download-the-listings-report.md)
- [How many countries does Birdeye's listing management tool support?](https://support.birdeye.com/en/articles/12653677-how-many-countries-does-birdeye-s-listing-management-tool-support.md)
- [How do I remove duplicate Google Business Profile listings?](https://support.birdeye.com/en/articles/12653669-how-do-i-remove-duplicate-google-business-profile-listings.md)
- [What should I do if Google Business Profile denies a user?](https://support.birdeye.com/en/articles/12653668-what-should-i-do-if-google-business-profile-denies-a-user.md)
- [How to scan your clients' listings using Birdeye](https://support.birdeye.com/en/articles/12653667-how-to-scan-your-clients-listings-using-birdeye.md)
- [How do I fix an unverified Google Business Profile listing?](https://support.birdeye.com/en/articles/12653486-how-do-i-fix-an-unverified-google-business-profile-listing.md)
- [How to optimize business listings on Birdeye](https://support.birdeye.com/en/articles/12653007-how-to-optimize-business-listings-on-birdeye.md)
- [How can I manage and ensure accurate phone numbers in Birdeye listings?](https://support.birdeye.com/en/articles/13786497-how-can-i-manage-and-ensure-accurate-phone-numbers-in-birdeye-listings.md)
- [Mastering Your Business Profile: Required Content & Accuracy](https://support.birdeye.com/en/articles/14835987-mastering-your-business-profile-required-content-accuracy.md)
- [Listing Sync SLAs: What to Expect When Updating Your Information](https://support.birdeye.com/en/articles/14836073-listing-sync-slas-what-to-expect-when-updating-your-information.md)

## AI Search

- [How to view Brand Ranking in AI Search](https://support.birdeye.com/en/articles/12741060-how-to-view-brand-ranking-in-ai-search.md)
- [How to monitor sentiment on AI sites in AI Search](https://support.birdeye.com/en/articles/12741061-how-to-monitor-sentiment-on-ai-sites-in-ai-search.md)
- [How to use citations in AI Search](https://support.birdeye.com/en/articles/12741062-how-to-use-citations-in-ai-search.md)
- [How to View the Accuracy Report of Business Information in AI Search](https://support.birdeye.com/en/articles/12741065-how-to-view-the-accuracy-report-of-business-information-in-ai-search.md)
- [How to set up themes and prompts in AI Search](https://support.birdeye.com/en/articles/12741066-how-to-set-up-themes-and-prompts-in-ai-search.md)
- [How to use Visibility Reports in AI Search](https://support.birdeye.com/en/articles/12913616-how-to-use-visibility-reports-in-ai-search.md)
- [How to Use AI Search Recommendations to Improve Visibility, Engagement, and Search Performance](https://support.birdeye.com/en/articles/13193166-how-to-use-ai-search-recommendations-to-improve-visibility-engagement-and-search-performance.md)
- [What are AI Search Prompts?](https://support.birdeye.com/en/articles/13714993-what-are-ai-search-prompts.md)
- [Understanding the AI Search Overview Tab and Score](https://support.birdeye.com/en/articles/14687064-understanding-the-ai-search-overview-tab-and-score.md)
- [How to Configure AI Search Report Generation Settings](https://support.birdeye.com/en/articles/14703518-how-to-configure-ai-search-report-generation-settings.md)
- [How to Use the Platforms Report in AI Search](https://support.birdeye.com/en/articles/15069455-how-to-use-the-platforms-report-in-ai-search.md)
- [Explore Themes and Prompts Reports in AI Search](https://support.birdeye.com/en/articles/15443927-explore-themes-and-prompts-reports-in-ai-search.md)
- [How to Configure Website Analytics and View Setup Guides](https://support.birdeye.com/en/articles/15554104-how-to-configure-website-analytics-and-view-setup-guides.md)
- [How to Set Up Brand Mentions in AI Search](https://support.birdeye.com/en/articles/15971150-how-to-set-up-brand-mentions-in-ai-search.md)
- [How to Create and Manage Tags in AI Search](https://support.birdeye.com/en/articles/15971237-how-to-create-and-manage-tags-in-ai-search.md)
- [How to Set up and Monitor AI Crawler Status in AI Search](https://support.birdeye.com/en/articles/15971258-how-to-set-up-and-monitor-ai-crawler-status-in-ai-search.md)
- [Custom Log Integration with Website Analytics Setup Guide](https://support.birdeye.com/en/articles/15971357-custom-log-integration-with-website-analytics-setup-guide.md)
- [Akamai Datastream2 Integration with Website Analytics Setup Guide](https://support.birdeye.com/en/articles/15971558-akamai-datastream2-integration-with-website-analytics-setup-guide.md)
- [Amazon CloudFront Integration \(Data Firehose\) Setup Guide](https://support.birdeye.com/en/articles/15971632-amazon-cloudfront-integration-data-firehose-setup-guide.md)
- [How to configure the AI Search Score](https://support.birdeye.com/en/articles/16771557-how-to-configure-the-ai-search-score.md)
- [How to Use Query Fanouts in AI Search](https://support.birdeye.com/en/articles/16771588-how-to-use-query-fanouts-in-ai-search.md)
- [How to Configure the AI Search Optimization Agent](https://support.birdeye.com/en/articles/16818386-how-to-configure-the-ai-search-optimization-agent.md)

## Reviews AI

- [How do I add or delete a review site from monitoring?](https://support.birdeye.com/en/articles/12653022-how-do-i-add-or-delete-a-review-site-from-monitoring.md)
- [How to download and schedule review reports](https://support.birdeye.com/en/articles/12653036-how-to-download-and-schedule-review-reports.md)
- [How do I edit a review site URL associated with a template?](https://support.birdeye.com/en/articles/12653505-how-do-i-edit-a-review-site-url-associated-with-a-template.md)
- [How to aggregate reviews from Kareo.com](https://support.birdeye.com/en/articles/12653680-how-to-aggregate-reviews-from-kareo-com.md)
- [How do I add Angie's List to reviews monitoring?](https://support.birdeye.com/en/articles/12653707-how-do-i-add-angie-s-list-to-reviews-monitoring.md)
- [How do I add an Amazon listing for review aggregation to my account?](https://support.birdeye.com/en/articles/12653930-how-do-i-add-an-amazon-listing-for-review-aggregation-to-my-account.md)
- [Which Google URL should I add to review monitoring?](https://support.birdeye.com/en/articles/12654081-which-google-url-should-i-add-to-review-monitoring.md)
- [How to show an 'AI Summary' and reviews on your website](https://support.birdeye.com/en/articles/12654802-how-to-show-an-ai-summary-and-reviews-on-your-website.md)
- [How to set up and use review response approvals](https://support.birdeye.com/en/articles/12829765-how-to-set-up-and-use-review-response-approvals.md)
- [Google Review Access Change: What It Means and What to Do](https://support.birdeye.com/en/articles/13768301-google-review-access-change-what-it-means-and-what-to-do.md)
- [How do I respond to reviews from my Birdeye account?](https://support.birdeye.com/en/articles/12653001-how-do-i-respond-to-reviews-from-my-birdeye-account.md)
- [How can I monitor new reviews in real-time?](https://support.birdeye.com/en/articles/12653037-how-can-i-monitor-new-reviews-in-real-time.md)
- [How do I run filters within reviews tab? How can I view reviews I have responded to?](https://support.birdeye.com/en/articles/12653072-how-do-i-run-filters-within-reviews-tab-how-can-i-view-reviews-i-have-responded-to.md)
- [How do I set up auto-response rules within my Birdeye account?](https://support.birdeye.com/en/articles/12653078-how-do-i-set-up-auto-response-rules-within-my-birdeye-account.md)
- [Can we keep the reviews that have been written on Birdeye \(Birdeye Certified reviews\)?](https://support.birdeye.com/en/articles/12653496-can-we-keep-the-reviews-that-have-been-written-on-birdeye-birdeye-certified-reviews.md)
- [Why are my Google Seller Rating stars not showing up?](https://support.birdeye.com/en/articles/12653497-why-are-my-google-seller-rating-stars-not-showing-up.md)
- [How do I create a ticket from a review?](https://support.birdeye.com/en/articles/12653500-how-do-i-create-a-ticket-from-a-review.md)
- [How do I reassign reviews to their correct location within Birdeye?](https://support.birdeye.com/en/articles/12653539-how-do-i-reassign-reviews-to-their-correct-location-within-birdeye.md)
- [What happens if someone does not click the review link and responds to the text message instead?](https://support.birdeye.com/en/articles/12653540-what-happens-if-someone-does-not-click-the-review-link-and-responds-to-the-text-message-instead.md)
- [How to manually refresh Sikka to restart sending review requests](https://support.birdeye.com/en/articles/12653663-how-to-manually-refresh-sikka-to-restart-sending-review-requests.md)
- [Why do I see a difference in review count and review rating between Birdeye vs review site?](https://support.birdeye.com/en/articles/12653690-why-do-i-see-a-difference-in-review-count-and-review-rating-between-birdeye-vs-review-site.md)
- [Why are my customers not receiving review requests via text?](https://support.birdeye.com/en/articles/12653693-why-are-my-customers-not-receiving-review-requests-via-text.md)
- [How to encourage customers to provide feedback](https://support.birdeye.com/en/articles/12653710-how-to-encourage-customers-to-provide-feedback.md)
- [How can I download a copy of my reviews?](https://support.birdeye.com/en/articles/12653713-how-can-i-download-a-copy-of-my-reviews.md)
- [Can I delete a review in Birdeye, and what is in the archived section?](https://support.birdeye.com/en/articles/12653726-can-i-delete-a-review-in-birdeye-and-what-is-in-the-archived-section.md)
- [How many review requests should I be sending out at one time?](https://support.birdeye.com/en/articles/12653731-how-many-review-requests-should-i-be-sending-out-at-one-time.md)
- [How do I tag a review?](https://support.birdeye.com/en/articles/12653939-how-do-i-tag-a-review.md)
- [What is 'Direct Feedback' within Birdeye?](https://support.birdeye.com/en/articles/12653940-what-is-direct-feedback-within-birdeye.md)
- [Does the business' response to a review on review sites get aggregated to Birdeye?](https://support.birdeye.com/en/articles/12653947-does-the-business-response-to-a-review-on-review-sites-get-aggregated-to-birdeye.md)
- [How does review generation within Birdeye work?](https://support.birdeye.com/en/articles/12654093-how-does-review-generation-within-birdeye-work.md)
- [Review management on autopilot](https://support.birdeye.com/en/articles/12654124-review-management-on-autopilot.md)
- [How to remove third-party account access from Google](https://support.birdeye.com/en/articles/12654633-how-to-remove-third-party-account-access-from-google.md)
- [How do I create a QR code to generate reviews?](https://support.birdeye.com/en/articles/12654722-how-do-i-create-a-qr-code-to-generate-reviews.md)
- [How do I respond to reviews from my Birdeye account using AI-assisted review responses?](https://support.birdeye.com/en/articles/12654747-how-do-i-respond-to-reviews-from-my-birdeye-account-using-ai-assisted-review-responses.md)
- [All about Birdeye Reviews](https://support.birdeye.com/en/articles/12654750-all-about-birdeye-reviews.md)
- [Aggregated client reviews](https://support.birdeye.com/en/articles/12654799-aggregated-client-reviews.md)
- [Birdeye's commitment to Yelp review compliance: understanding our no-solicitation policy](https://support.birdeye.com/en/articles/12654824-birdeye-s-commitment-to-yelp-review-compliance-understanding-our-no-solicitation-policy.md)
- [How to manage Yelp Reviews using Birdeye](https://support.birdeye.com/en/articles/12654862-how-to-manage-yelp-reviews-using-birdeye.md)
- [What happens if someone does not click the review link and responds to the text message instead?](https://support.birdeye.com/en/articles/12809476-what-happens-if-someone-does-not-click-the-review-link-and-responds-to-the-text-message-instead.md)
- [How to embed the Birdeye widget on your business website \(iFrame\)](https://support.birdeye.com/en/articles/12653032-how-to-embed-the-birdeye-widget-on-your-business-website-iframe.md)
- [How can I get new reviews on Google using Direct Google Reviews?](https://support.birdeye.com/en/articles/12653049-how-can-i-get-new-reviews-on-google-using-direct-google-reviews.md)
- [Where can I promote my reviews?](https://support.birdeye.com/en/articles/12653111-where-can-i-promote-my-reviews.md)
- [How can I manually promote reviews on integrated social media pages?](https://support.birdeye.com/en/articles/12653116-how-can-i-manually-promote-reviews-on-integrated-social-media-pages.md)
- [How do 'Custom Cards' on my review profile help?](https://support.birdeye.com/en/articles/12653434-how-do-custom-cards-on-my-review-profile-help.md)
- [How can I get new reviews from my customers using Birdeye?](https://support.birdeye.com/en/articles/12653437-how-can-i-get-new-reviews-from-my-customers-using-birdeye.md)
- [Enabling Google Seller Ratings via Birdeye](https://support.birdeye.com/en/articles/12653490-enabling-google-seller-ratings-via-birdeye.md)
- [How does Birdeye identify duplicate reviews?](https://support.birdeye.com/en/articles/12653494-how-does-birdeye-identify-duplicate-reviews.md)
- [Why do I see Google reviews on another tab on the Birdeye Microsite Listing?](https://support.birdeye.com/en/articles/12653504-why-do-i-see-google-reviews-on-another-tab-on-the-birdeye-microsite-listing.md)
- [What are free profiles?](https://support.birdeye.com/en/articles/12653538-what-are-free-profiles.md)
- [Why does Birdeye use 'No Follow' tags on my business profile?](https://support.birdeye.com/en/articles/12653679-why-does-birdeye-use-no-follow-tags-on-my-business-profile.md)
- [What are Birdeye Profiles?](https://support.birdeye.com/en/articles/12653683-what-are-birdeye-profiles.md)
- [How do I allow my customers to request a callback using direct feedback?](https://support.birdeye.com/en/articles/12653703-how-do-i-allow-my-customers-to-request-a-callback-using-direct-feedback.md)
- [How do I make a 'Zap' with Birdeye to send out review requests to my customers?](https://support.birdeye.com/en/articles/12653729-how-do-i-make-a-zap-with-birdeye-to-send-out-review-requests-to-my-customers.md)
- [How can I get new reviews from my customers \(Review URL\)?](https://support.birdeye.com/en/articles/12653920-how-can-i-get-new-reviews-from-my-customers-review-url.md)
- [How do I use the “Write a Review” feature to collect customer feedback?](https://support.birdeye.com/en/articles/12653948-how-do-i-use-the-write-a-review-feature-to-collect-customer-feedback.md)
- [How do I embed reviews on my WordPress-based business website using Birdeye's WordPress plugin?](https://support.birdeye.com/en/articles/12653968-how-do-i-embed-reviews-on-my-wordpress-based-business-website-using-birdeye-s-wordpress-plugin.md)
- [What do featured reviews within Birdeye mean?](https://support.birdeye.com/en/articles/12654010-what-do-featured-reviews-within-birdeye-mean.md)
- [How do I embed reviews from Birdeye on our business website using the Birdeye API?](https://support.birdeye.com/en/articles/12654012-how-do-i-embed-reviews-from-birdeye-on-our-business-website-using-the-birdeye-api.md)
- [Why is customer feedback important?](https://support.birdeye.com/en/articles/12654083-why-is-customer-feedback-important.md)
- [How do I share reviews as social posts?](https://support.birdeye.com/en/articles/12654141-how-do-i-share-reviews-as-social-posts.md)
- [Google removes reviews and star ratings for K–12 schools: what you need to know](https://support.birdeye.com/en/articles/12654694-google-removes-reviews-and-star-ratings-for-k-12-schools-what-you-need-to-know.md)
- [Google review request policy: Best practices for staff names and review templates](https://support.birdeye.com/en/articles/15069023-google-review-request-policy-best-practices-for-staff-names-and-review-templates.md)
- [How to Configure the Review Tagging Agent](https://support.birdeye.com/en/articles/16861202-how-to-configure-the-review-tagging-agent.md)
- [How to Configure and Use the Review Marketing Agent](https://support.birdeye.com/en/articles/16861300-how-to-configure-and-use-the-review-marketing-agent.md)
- [How to Configure and Use the Review Generation Agent](https://support.birdeye.com/en/articles/12654787-how-to-configure-and-use-the-review-generation-agent.md)
- [How to Configure and Use the Review Response Agent](https://support.birdeye.com/en/articles/12654785-how-to-configure-and-use-the-review-response-agent.md)

## Social AI

- [What Are the Key Capabilities of the Social Calendar in Birdeye?](https://support.birdeye.com/en/articles/13844270-what-are-the-key-capabilities-of-the-social-calendar-in-birdeye.md)
- [How to set up and use the Social Engagement Agent \(Multi-Channel Engagement Agent with Approval\)](https://support.birdeye.com/en/articles/12654765-how-to-set-up-and-use-the-social-engagement-agent-multi-channel-engagement-agent-with-approval.md)
- [How do I interact via Social Engage?](https://support.birdeye.com/en/articles/12878874-how-do-i-interact-via-social-engage.md)
- [What are the media limitations of each social channel that impact social posting?](https://support.birdeye.com/en/articles/12653106-what-are-the-media-limitations-of-each-social-channel-that-impact-social-posting.md)
- [What are the steps involved in creating social posts?](https://support.birdeye.com/en/articles/12653125-what-are-the-steps-involved-in-creating-social-posts.md)
- [How do I schedule a post to be published on a later date and time?](https://support.birdeye.com/en/articles/12653977-how-do-i-schedule-a-post-to-be-published-on-a-later-date-and-time.md)
- [How to create and publish Google Business Profile posts and Google offers](https://support.birdeye.com/en/articles/12654143-how-to-create-and-publish-google-business-profile-posts-and-google-offers.md)
- [Birdeye Social: A deep dive](https://support.birdeye.com/en/articles/12654145-birdeye-social-a-deep-dive.md)
- [How do I use the Birdeye visual editor?](https://support.birdeye.com/en/articles/12654158-how-do-i-use-the-birdeye-visual-editor.md)
- [Navigate Instagram video posting challenges with Birdeye Social](https://support.birdeye.com/en/articles/12654613-navigate-instagram-video-posting-challenges-with-birdeye-social.md)
- [How do you use the Asset Library in Social?](https://support.birdeye.com/en/articles/12654649-how-do-you-use-the-asset-library-in-social.md)
- [Why do Google posts fail when posted via Birdeye?](https://support.birdeye.com/en/articles/12654651-why-do-google-posts-fail-when-posted-via-birdeye.md)
- [Streamline the social content approval process with Birdeye's robust approval workflow](https://support.birdeye.com/en/articles/12654656-streamline-the-social-content-approval-process-with-birdeye-s-robust-approval-workflow.md)
- [How to bulk schedule posts with Birdeye Social's XLS upload](https://support.birdeye.com/en/articles/12654667-how-to-bulk-schedule-posts-with-birdeye-social-s-xls-upload.md)
- [How to create location groups and schedule posts in Social](https://support.birdeye.com/en/articles/12654671-how-to-create-location-groups-and-schedule-posts-in-social.md)
- [How to make the most of Birdeye's Post Library](https://support.birdeye.com/en/articles/12654682-how-to-make-the-most-of-birdeye-s-post-library.md)
- [How to create and manage tags in Social AI](https://support.birdeye.com/en/articles/12654695-how-to-create-and-manage-tags-in-social-ai.md)
- [How to integrate, publish, engage, analyze, and view Reports For TikTok](https://support.birdeye.com/en/articles/12654729-how-to-integrate-publish-engage-analyze-and-view-reports-for-tiktok.md)
- [How to create Apple Showcases to entice visitors to your Apple Place Cards?](https://support.birdeye.com/en/articles/12654734-how-to-create-apple-showcases-to-entice-visitors-to-your-apple-place-cards.md)
- [How to set up and use AI Posts Planner](https://support.birdeye.com/en/articles/12654752-how-to-set-up-and-use-ai-posts-planner.md)
- [How to publish videos on YouTube from Birdeye?](https://support.birdeye.com/en/articles/12654755-how-to-publish-videos-on-youtube-from-birdeye.md)
- [How to use social in the Birdeye mobile application?](https://support.birdeye.com/en/articles/12654778-how-to-use-social-in-the-birdeye-mobile-application.md)
- [How to set up and use the Social Publishing Agent](https://support.birdeye.com/en/articles/12654789-how-to-set-up-and-use-the-social-publishing-agent.md)
- [Enhance your social media strategy: best times to post by BirdAI](https://support.birdeye.com/en/articles/12654809-enhance-your-social-media-strategy-best-times-to-post-by-birdai.md)
- [How do I publish a post, a reel, and stories on Instagram?](https://support.birdeye.com/en/articles/12654812-how-do-i-publish-a-post-a-reel-and-stories-on-instagram.md)
- [How do I add a link in my bio on Instagram?](https://support.birdeye.com/en/articles/12654818-how-do-i-add-a-link-in-my-bio-on-instagram.md)
- [How do I perform bulk import mapping for social integrations?](https://support.birdeye.com/en/articles/12654823-how-do-i-perform-bulk-import-mapping-for-social-integrations.md)
- [How do I edit or delete published posts in Social?](https://support.birdeye.com/en/articles/12654850-how-do-i-edit-or-delete-published-posts-in-social.md)
- [How do I create a Social Master post?](https://support.birdeye.com/en/articles/12654856-how-do-i-create-a-social-master-post.md)
- [How to approve or reject social posts on mobile](https://support.birdeye.com/en/articles/12654889-how-to-approve-or-reject-social-posts-on-mobile.md)
- [Create and manage Content Streams in Birdeye Social](https://support.birdeye.com/en/articles/16108684-create-and-manage-content-streams-in-birdeye-social.md)
- [How do I analyze the performance of social posts across all networks?](https://support.birdeye.com/en/articles/12654314-how-do-i-analyze-the-performance-of-social-posts-across-all-networks.md)
- [YouTube undelivered error messages](https://support.birdeye.com/en/articles/12654754-youtube-undelivered-error-messages.md)
- [Facebook Error: For security reasons, your Facebook account has limited access to the site for a few days](https://support.birdeye.com/en/articles/16198412-facebook-error-for-security-reasons-your-facebook-account-has-limited-access-to-the-site-for-a-few-days.md)
- [Facebook Error: Facebook requires identity confirmation to publish this post](https://support.birdeye.com/en/articles/16198501-facebook-error-facebook-requires-identity-confirmation-to-publish-this-post.md)
- [Instagram Error: Can't publish to Instagram. Your account is missing the required publishing permission.](https://support.birdeye.com/en/articles/16198683-instagram-error-can-t-publish-to-instagram-your-account-is-missing-the-required-publishing-permission.md)
- [Instagram Error: Instagram doesn't support this media format. Update the file to a supported format and try again](https://support.birdeye.com/en/articles/16198795-instagram-error-instagram-doesn-t-support-this-media-format-update-the-file-to-a-supported-format-and-try-again.md)
- [Facebook Error: "One or more tokens in the post do not contain a value. Update your Business Profile and try again."](https://support.birdeye.com/en/articles/16198917-facebook-error-one-or-more-tokens-in-the-post-do-not-contain-a-value-update-your-business-profile-and-try-again.md)
- [Instagram Error: User has not been granted access permissions](https://support.birdeye.com/en/articles/16198984-instagram-error-user-has-not-been-granted-access-permissions.md)
- [Facebook Error: Missing permission \(opt-in issue\)](https://support.birdeye.com/en/articles/16199068-facebook-error-missing-permission-opt-in-issue.md)
- [Facebook Error: Full Access and Two-Factor Authentication Required](https://support.birdeye.com/en/articles/16199111-facebook-error-full-access-and-two-factor-authentication-required.md)
- [Instagram Error: Account Is Inactive, Checkpointed, or Restricted](https://support.birdeye.com/en/articles/16199186-instagram-error-account-is-inactive-checkpointed-or-restricted.md)
- [Instagram Error: Review Account Connection](https://support.birdeye.com/en/articles/16199277-instagram-error-review-account-connection.md)
- [Facebook and Instagram Error: Unable to Fetch Pages](https://support.birdeye.com/en/articles/16199325-facebook-and-instagram-error-unable-to-fetch-pages.md)
- [Facebook and Instagram Error: Enable Messaging Using Handover Protocol](https://support.birdeye.com/en/articles/16199426-facebook-and-instagram-error-enable-messaging-using-handover-protocol.md)
- [Instagram Error: Insufficient Facebook Page Access](https://support.birdeye.com/en/articles/16199457-instagram-error-insufficient-facebook-page-access.md)
- [Google Business Profile Error: Content Policy Violation](https://support.birdeye.com/en/articles/16199497-google-business-profile-error-content-policy-violation.md)
- [Facebook Error: Complete Required Security Check](https://support.birdeye.com/en/articles/16199798-facebook-error-complete-required-security-check.md)
- [Social Media Posting Guidelines](https://support.birdeye.com/en/articles/16200924-social-media-posting-guidelines.md)
- [Google Business Profile Address Not Updating on Google Maps](https://support.birdeye.com/en/articles/16213694-google-business-profile-address-not-updating-on-google-maps.md)
- [Google Business Profile Error: Financial Services Content Policy Violation](https://support.birdeye.com/en/articles/16213750-google-business-profile-error-financial-services-content-policy-violation.md)
- [Facebook Error: Account Has Limited Access](https://support.birdeye.com/en/articles/16213795-facebook-error-account-has-limited-access.md)
- [Instagram Error: User Access Is Restricted \(Error Code 25, Subcode 2207050\)](https://support.birdeye.com/en/articles/16213852-instagram-error-user-access-is-restricted-error-code-25-subcode-2207050.md)
- [Google Business Profile Public API Connection and Status Checks](https://support.birdeye.com/en/articles/16214018-google-business-profile-public-api-connection-and-status-checks.md)
- [Unable to Link Instagram Account to Facebook Page](https://support.birdeye.com/en/articles/16214494-unable-to-link-instagram-account-to-facebook-page.md)
- [All Facebook Pages Not Fetched During Birdeye Connection](https://support.birdeye.com/en/articles/16215397-all-facebook-pages-not-fetched-during-birdeye-connection.md)
- [Google Business Profile: Account Restricted Due to Imagery Policy Violations](https://support.birdeye.com/en/articles/16216464-google-business-profile-account-restricted-due-to-imagery-policy-violations.md)
- [Facebook Page Disabled Due to Advertising Policy Violations](https://support.birdeye.com/en/articles/16218010-facebook-page-disabled-due-to-advertising-policy-violations.md)
- [Google OAuth Token Expired and API Calls Fail](https://support.birdeye.com/en/articles/16218067-google-oauth-token-expired-and-api-calls-fail.md)

## Surveys AI

- [How to create a pulse survey](https://support.birdeye.com/en/articles/12653415-how-to-create-a-pulse-survey.md)
- [How do I view and download survey responses?](https://support.birdeye.com/en/articles/12741063-how-do-i-view-and-download-survey-responses.md)
- [How do I convert survey responses into reviews?](https://support.birdeye.com/en/articles/12654721-how-do-i-convert-survey-responses-into-reviews.md)
- [What different types of surveys can I create within Birdeye?](https://support.birdeye.com/en/articles/12654080-what-different-types-of-surveys-can-i-create-within-birdeye.md)
- [What different types of questions can I create within a survey?](https://support.birdeye.com/en/articles/12653999-what-different-types-of-questions-can-i-create-within-a-survey.md)
- [What changes can I make to a running survey?](https://support.birdeye.com/en/articles/12653996-what-changes-can-i-make-to-a-running-survey.md)
- [How do I create a 'Standard' survey within my Birdeye account?](https://support.birdeye.com/en/articles/12653988-how-do-i-create-a-standard-survey-within-my-birdeye-account.md)
- [How do I customize the survey's appearance within Birdeye?](https://support.birdeye.com/en/articles/12653718-how-do-i-customize-the-survey-s-appearance-within-birdeye.md)
- [How do I set up auto-reply for survey responses?](https://support.birdeye.com/en/articles/12653716-how-do-i-set-up-auto-reply-for-survey-responses.md)
- [How do I manage access control within surveys?](https://support.birdeye.com/en/articles/12653706-how-do-i-manage-access-control-within-surveys.md)
- [How to add a review request question to your survey](https://support.birdeye.com/en/articles/12653704-how-to-add-a-review-request-question-to-your-survey.md)
- [How to choose columns while viewing survey responses](https://support.birdeye.com/en/articles/12653696-how-to-choose-columns-while-viewing-survey-responses.md)
- [How can I use Skip Logic while creating a survey?](https://support.birdeye.com/en/articles/12653682-how-can-i-use-skip-logic-while-creating-a-survey.md)
- [How can I use Display Logic while creating a survey?](https://support.birdeye.com/en/articles/12653681-how-can-i-use-display-logic-while-creating-a-survey.md)
- [How do I preview, edit, duplicate, and delete a survey?](https://support.birdeye.com/en/articles/12653525-how-do-i-preview-edit-duplicate-and-delete-a-survey.md)
- [What different types of reports can I view under Surveys AI?](https://support.birdeye.com/en/articles/12653506-what-different-types-of-reports-can-i-view-under-surveys-ai.md)
- [How does the question type 'NPS' help in a survey?](https://support.birdeye.com/en/articles/12653489-how-does-the-question-type-nps-help-in-a-survey.md)
- [What are the steps involved in creating a survey?](https://support.birdeye.com/en/articles/12653440-what-are-the-steps-involved-in-creating-a-survey.md)
- [How do I manage surveys within my Birdeye account?](https://support.birdeye.com/en/articles/12653420-how-do-i-manage-surveys-within-my-birdeye-account.md)
- [How do I reply to a survey respondent within Birdeye?](https://support.birdeye.com/en/articles/12653419-how-do-i-reply-to-a-survey-respondent-within-birdeye.md)
- [How to download and schedule Survey reports](https://support.birdeye.com/en/articles/12653025-how-to-download-and-schedule-survey-reports.md)
- [How to Create Survey Custom Field Reports](https://support.birdeye.com/en/articles/15645588-how-to-create-survey-custom-field-reports.md)
- [How to distribute surveys using a survey link](https://support.birdeye.com/en/articles/12653014-how-to-distribute-surveys-using-a-survey-link.md)
- [How to embed Birdeye Surveys on your business website](https://support.birdeye.com/en/articles/12653016-how-to-embed-birdeye-surveys-on-your-business-website.md)
- [How do I see 'Respondent Name' and not 'Anonymous' under the 'Name' field?](https://support.birdeye.com/en/articles/12653699-how-do-i-see-respondent-name-and-not-anonymous-under-the-name-field.md)
- [What are the different ways to send a survey?](https://support.birdeye.com/en/articles/12653995-what-are-the-different-ways-to-send-a-survey.md)
- [How do I set up email notifications for survey responses?](https://support.birdeye.com/en/articles/12653918-how-do-i-set-up-email-notifications-for-survey-responses.md)
- [How do I get meaningful insights from Birdeye Surveys?](https://support.birdeye.com/en/articles/12653987-how-do-i-get-meaningful-insights-from-birdeye-surveys.md)
- [How to create a survey using Survey Creation Agent](https://support.birdeye.com/en/articles/16880320-how-to-create-a-survey-using-survey-creation-agent.md)
- [How to Create a Survey Response Agent](https://support.birdeye.com/en/articles/16885717-how-to-create-a-survey-response-agent.md)
- [How to distribute a survey using Survey Distribution Agent](https://support.birdeye.com/en/articles/16886002-how-to-distribute-a-survey-using-survey-distribution-agent.md)
- [How do I edit a survey response?](https://support.birdeye.com/en/articles/16919582-how-do-i-edit-a-survey-response.md)
- [How do I configure survey expiry settings?](https://support.birdeye.com/en/articles/16997217-how-do-i-configure-survey-expiry-settings.md)

## Insights AI

- [How do I use recommended keywords while setting up 'Categories'?](https://support.birdeye.com/en/articles/12653647-how-do-i-use-recommended-keywords-while-setting-up-categories.md)
- [How many categories can I create within my Birdeye account to utilize under Business Insights?](https://support.birdeye.com/en/articles/12653691-how-many-categories-can-i-create-within-my-birdeye-account-to-utilize-under-business-insights.md)
- [How do I create 'Categories'?](https://support.birdeye.com/en/articles/12653980-how-do-i-create-categories.md)
- [How do I set up and use the 'Allowlist' and 'Denylist' keywords within Categories?](https://support.birdeye.com/en/articles/12654004-how-do-i-set-up-and-use-the-allowlist-and-denylist-keywords-within-categories.md)
- [Understanding Insights AI](https://support.birdeye.com/en/articles/12654157-understanding-insights-ai.md)
- [What are the steps involved in setting up 'Business Insights' within my account?](https://support.birdeye.com/en/articles/12653989-what-are-the-steps-involved-in-setting-up-business-insights-within-my-account.md)
- [Enhance your business insights with Birdeye Score Configurator](https://support.birdeye.com/en/articles/12654852-enhance-your-business-insights-with-birdeye-score-configurator.md)
- [How to Download, Email, and Schedule Insights Data](https://support.birdeye.com/en/articles/12654317-how-to-download-email-and-schedule-insights-data.md)
- [How to Use Prioritized Recommendations in the Insights AI](https://support.birdeye.com/en/articles/15562853-how-to-use-prioritized-recommendations-in-the-insights-ai.md)
- [How to create and track actions in Insights](https://support.birdeye.com/en/articles/15562925-how-to-create-and-track-actions-in-insights.md)
- [Getting started with Insights AI](https://support.birdeye.com/en/articles/12654829-getting-started-with-insights-ai.md)
- [How to get started with Insights AI setup](https://support.birdeye.com/en/articles/12654834-how-to-get-started-with-insights-ai-setup.md)
- [Understanding Birdeye Score](https://support.birdeye.com/en/articles/12654839-understanding-birdeye-score.md): Everything you need to understand your Birdeye Score.
- [Understanding Reputation Score](https://support.birdeye.com/en/articles/12654844-understanding-reputation-score.md)
- [Understanding Listing Score](https://support.birdeye.com/en/articles/12654848-understanding-listing-score.md)
- [Understanding Sentiment Score](https://support.birdeye.com/en/articles/12654855-understanding-sentiment-score.md)

## More Products

- [How to create a referral automation and campaign](https://support.birdeye.com/en/articles/12653089-how-to-create-a-referral-automation-and-campaign.md)
- [How to create a referral campaign template](https://support.birdeye.com/en/articles/12653098-how-to-create-a-referral-campaign-template.md)
- [How to check in a contact using a Referral Code](https://support.birdeye.com/en/articles/12653057-how-to-check-in-a-contact-using-a-referral-code.md)
- [What are the benefits of a customer referral program?](https://support.birdeye.com/en/articles/12653087-what-are-the-benefits-of-a-customer-referral-program.md)
- [How do I engage referral leads?](https://support.birdeye.com/en/articles/12653096-how-do-i-engage-referral-leads.md)
- [How to track your Birdeye Referrals](https://support.birdeye.com/en/articles/12653422-how-to-track-your-birdeye-referrals.md)
- [How do I set up email alerts for Referral Leads?](https://support.birdeye.com/en/articles/12653055-how-do-i-set-up-email-alerts-for-referral-leads.md)
- [How do I send requests using the Quick Send button within Birdeye?](https://support.birdeye.com/en/articles/12653009-how-do-i-send-requests-using-the-quick-send-button-within-birdeye.md)
- [How do I customize email templates within my Birdeye account?](https://support.birdeye.com/en/articles/12653100-how-do-i-customize-email-templates-within-my-birdeye-account.md)
- [What's new in Birdeye's Campaigns 2.0 launch?](https://support.birdeye.com/en/articles/12653438-what-s-new-in-birdeye-s-campaigns-2-0-launch.md)
- [How do I create and run campaigns within my Birdeye account?](https://support.birdeye.com/en/articles/12653441-how-do-i-create-and-run-campaigns-within-my-birdeye-account.md)
- [How do I create and manage my campaigns?](https://support.birdeye.com/en/articles/12653449-how-do-i-create-and-manage-my-campaigns.md)
- [How do I set up a Customer Experience \(CX\) template?](https://support.birdeye.com/en/articles/12653739-how-do-i-set-up-a-customer-experience-cx-template.md)
- [How do I set up text templates within Birdeye?](https://support.birdeye.com/en/articles/12653741-how-do-i-set-up-text-templates-within-birdeye.md)
- [How do I edit, duplicate, and delete a template?](https://support.birdeye.com/en/articles/12653914-how-do-i-edit-duplicate-and-delete-a-template.md)
- [How do I create custom email templates?](https://support.birdeye.com/en/articles/12653916-how-do-i-create-custom-email-templates.md)
- [How can I get new reviews from my customers using manual check-in?](https://support.birdeye.com/en/articles/12653945-how-can-i-get-new-reviews-from-my-customers-using-manual-check-in.md)
- [How do I create custom text templates?](https://support.birdeye.com/en/articles/12653961-how-do-i-create-custom-text-templates.md)
- [How do I create a campaign?](https://support.birdeye.com/en/articles/12653962-how-do-i-create-a-campaign.md)
- [How do I schedule a campaign?](https://support.birdeye.com/en/articles/12653970-how-do-i-schedule-a-campaign.md)
- [How do I set up multiple reminders for an email campaign?](https://support.birdeye.com/en/articles/12653971-how-do-i-set-up-multiple-reminders-for-an-email-campaign.md)
- [How do I create and run custom campaigns?](https://support.birdeye.com/en/articles/12653974-how-do-i-create-and-run-custom-campaigns.md)
- [How do I set up a review request email template?](https://support.birdeye.com/en/articles/12654096-how-do-i-set-up-a-review-request-email-template.md)
- [How can a contact unsubscribe from feedback, marketing, or service email and text communications?](https://support.birdeye.com/en/articles/12654704-how-can-a-contact-unsubscribe-from-feedback-marketing-or-service-email-and-text-communications.md)
- [How to use split automation under campaigns](https://support.birdeye.com/en/articles/12654758-how-to-use-split-automation-under-campaigns.md)
- [How to View Change Logs in Automations, Campaigns, and Templates within the Dashboard](https://support.birdeye.com/en/articles/12931072-how-to-view-change-logs-in-automations-campaigns-and-templates-within-the-dashboard.md)
- [How do I add and delete contacts in my Birdeye account?](https://support.birdeye.com/en/articles/12653066-how-do-i-add-and-delete-contacts-in-my-birdeye-account.md)
- [How do I manage permissions for contacts added to my Birdeye account?](https://support.birdeye.com/en/articles/12653081-how-do-i-manage-permissions-for-contacts-added-to-my-birdeye-account.md)
- [How to create and manage custom fields](https://support.birdeye.com/en/articles/12653458-how-to-create-and-manage-custom-fields.md)
- [How are leads generated within my Birdeye account?](https://support.birdeye.com/en/articles/12653738-how-are-leads-generated-within-my-birdeye-account.md)
- [How do I view the contact journey within my Birdeye account?](https://support.birdeye.com/en/articles/12653915-how-do-i-view-the-contact-journey-within-my-birdeye-account.md)
- [How do I manage contacts added to my Birdeye account?](https://support.birdeye.com/en/articles/12653917-how-do-i-manage-contacts-added-to-my-birdeye-account.md)
- [How is an employee linked to a customer within the Birdeye account?](https://support.birdeye.com/en/articles/12653951-how-is-an-employee-linked-to-a-customer-within-the-birdeye-account.md)
- [Bulk contact upload template: Do's and Don't's](https://support.birdeye.com/en/articles/12653953-bulk-contact-upload-template-do-s-and-don-t-s.md)
- [What does each of the fields in the contact upload Excel file mean?](https://support.birdeye.com/en/articles/12653955-what-does-each-of-the-fields-in-the-contact-upload-excel-file-mean.md)
- [How do I manage tags added to my contacts?](https://support.birdeye.com/en/articles/12653957-how-do-i-manage-tags-added-to-my-contacts.md)
- [How can I download contacts from my Birdeye account?](https://support.birdeye.com/en/articles/12653958-how-can-i-download-contacts-from-my-birdeye-account.md)
- [How do I edit contact information within Birdeye?](https://support.birdeye.com/en/articles/12653959-how-do-i-edit-contact-information-within-birdeye.md)
- [How does contact management within Birdeye work?](https://support.birdeye.com/en/articles/12653960-how-does-contact-management-within-birdeye-work.md)
- [How to use tags and custom fields](https://support.birdeye.com/en/articles/12653963-how-to-use-tags-and-custom-fields.md)
- [How do I delete contact\(s\) on my Birdeye account?](https://support.birdeye.com/en/articles/12654019-how-do-i-delete-contact-s-on-my-birdeye-account.md)
- [How to restrict communication](https://support.birdeye.com/en/articles/12654338-how-to-restrict-communication.md)
- [How to add or update review sources under the template](https://support.birdeye.com/en/articles/12654371-how-to-add-or-update-review-sources-under-the-template.md)
- [Email regulations from Gmail and Yahoo Mail: A compliance guide](https://support.birdeye.com/en/articles/12654652-email-regulations-from-gmail-and-yahoo-mail-a-compliance-guide.md)
- [Enhancing email deliverability metrics with Birdeye](https://support.birdeye.com/en/articles/12654692-enhancing-email-deliverability-metrics-with-birdeye.md)
- [How to set up and use the Contact Segmentation Agent](https://support.birdeye.com/en/articles/12654796-how-to-set-up-and-use-the-contact-segmentation-agent.md)
- [Blocked communication and Birdeye Inbox- A special use case](https://support.birdeye.com/en/articles/12930441-blocked-communication-and-birdeye-inbox-a-special-use-case.md)
- [Unified Contact Profile: Activity, Feedback & AI Insights](https://support.birdeye.com/en/articles/13559994-unified-contact-profile-activity-feedback-ai-insights.md)
- [Updated SMS guidelines for cannabis companies](https://support.birdeye.com/en/articles/12653074-updated-sms-guidelines-for-cannabis-companies.md)
- [What is the text character limit and how many texts can I send simultaneously using Birdeye?](https://support.birdeye.com/en/articles/12653104-what-is-the-text-character-limit-and-how-many-texts-can-i-send-simultaneously-using-birdeye.md)
- [What are the requirements to enable business texting in Australia?](https://support.birdeye.com/en/articles/12653698-what-are-the-requirements-to-enable-business-texting-in-australia.md)
- [How do I initiate secure messaging?](https://support.birdeye.com/en/articles/12654740-how-do-i-initiate-secure-messaging.md)
- [Why do I need to register my business to send text messages?](https://support.birdeye.com/en/articles/12654763-why-do-i-need-to-register-my-business-to-send-text-messages.md)
- [Best practices for text compliance, 10DLC approval, and spam prevention](https://support.birdeye.com/en/articles/12654772-best-practices-for-text-compliance-10dlc-approval-and-spam-prevention.md)
- [Is my SMS marketing compliant?](https://support.birdeye.com/en/articles/12654774-is-my-sms-marketing-compliant.md)
- [FAQs: Understanding 10DLC registration requirements](https://support.birdeye.com/en/articles/12654781-faqs-understanding-10dlc-registration-requirements.md)
- [Types of messages within Birdeye Inbox](https://support.birdeye.com/en/articles/12653044-types-of-messages-within-birdeye-inbox.md)
- [How to block, unblock, and view communication history via Inbox](https://support.birdeye.com/en/articles/12653079-how-to-block-unblock-and-view-communication-history-via-inbox.md)
- [Responses made easy - access Birdeye Inbox everywhere](https://support.birdeye.com/en/articles/12653093-responses-made-easy-access-birdeye-inbox-everywhere.md)
- [Exploring Birdeye Inbox](https://support.birdeye.com/en/articles/12653421-exploring-birdeye-inbox.md)
- [How to manage surveys within the Inbox](https://support.birdeye.com/en/articles/12653444-how-to-manage-surveys-within-the-inbox.md)
- [How to make video calls via Birdeye Inbox](https://support.birdeye.com/en/articles/12653452-how-to-make-video-calls-via-birdeye-inbox.md)
- [How do I transfer conversations to other locations within Birdeye?](https://support.birdeye.com/en/articles/12653665-how-do-i-transfer-conversations-to-other-locations-within-birdeye.md)
- [How do I send emails via Birdeye Inbox?](https://support.birdeye.com/en/articles/12653949-how-do-i-send-emails-via-birdeye-inbox.md)
- [How do I export Inbox conversations using Birdeye API?](https://support.birdeye.com/en/articles/12653965-how-do-i-export-inbox-conversations-using-birdeye-api.md)
- [How to manage reviews within the Inbox](https://support.birdeye.com/en/articles/12653982-how-to-manage-reviews-within-the-inbox.md)
- [How do I view customer communication history within Birdeye Inbox?](https://support.birdeye.com/en/articles/12653984-how-do-i-view-customer-communication-history-within-birdeye-inbox.md)
- [How do I create a new message within Birdeye Inbox?](https://support.birdeye.com/en/articles/12653985-how-do-i-create-a-new-message-within-birdeye-inbox.md)
- [How do I create and use Birdeye Inbox templates?](https://support.birdeye.com/en/articles/12653986-how-do-i-create-and-use-birdeye-inbox-templates.md)
- [How do I manage Birdeye Inbox conversations?](https://support.birdeye.com/en/articles/12653992-how-do-i-manage-birdeye-inbox-conversations.md)
- [How to filter conversations in Birdeye inbox](https://support.birdeye.com/en/articles/12654000-how-to-filter-conversations-in-birdeye-inbox.md)
- [How to get the most out of Birdeye Inbox](https://support.birdeye.com/en/articles/12654007-how-to-get-the-most-out-of-birdeye-inbox.md)
- [How can I get leads through the 'Contact us' form within Birdeye?](https://support.birdeye.com/en/articles/12654125-how-can-i-get-leads-through-the-contact-us-form-within-birdeye.md)
- [Birdeye Inbox: A deep dive](https://support.birdeye.com/en/articles/12654126-birdeye-inbox-a-deep-dive.md)
- [Exploring the Birdeye spam folder](https://support.birdeye.com/en/articles/12654322-exploring-the-birdeye-spam-folder.md)
- [How to share videos from Birdeye Inbox 4.2](https://support.birdeye.com/en/articles/12654653-how-to-share-videos-from-birdeye-inbox-4-2.md)
- [How to enable browser notifications for Birdeye Inbox](https://support.birdeye.com/en/articles/12741069-how-to-enable-browser-notifications-for-birdeye-inbox.md)
- [Human Actions in Birdeye Inbox](https://support.birdeye.com/en/articles/16902455-human-actions-in-birdeye-inbox.md)
- [How do I manage teams within my Birdeye account?](https://support.birdeye.com/en/articles/12653031-how-do-i-manage-teams-within-my-birdeye-account.md)
- [How do I create teams within my account?](https://support.birdeye.com/en/articles/12653459-how-do-i-create-teams-within-my-account.md)
- [How to communicate with employees via internal team chat](https://support.birdeye.com/en/articles/12654122-how-to-communicate-with-employees-via-internal-team-chat.md)
- [How to manage a team via internal team chat](https://support.birdeye.com/en/articles/12654139-how-to-manage-a-team-via-internal-team-chat.md)
- [What is a Trust Score?](https://support.birdeye.com/en/articles/12653054-what-is-a-trust-score.md)
- [How does mass texting work within Birdeye?](https://support.birdeye.com/en/articles/12653931-how-does-mass-texting-work-within-birdeye.md)
- [How do I send mass text messages from Inbox?](https://support.birdeye.com/en/articles/12653941-how-do-i-send-mass-text-messages-from-inbox.md)
- [How does Birdeye calculate character length for a text message?](https://support.birdeye.com/en/articles/12653997-how-does-birdeye-calculate-character-length-for-a-text-message.md)
- [Texas SB 140: What Birdeye Clients Doing Business in Texas Need to Know About New SMS Marketing Regulations](https://support.birdeye.com/en/articles/12654733-texas-sb-140-what-birdeye-clients-doing-business-in-texas-need-to-know-about-new-sms-marketing-regulations.md)
- [How do I reconnect my GMB listing to enable Google messaging?](https://support.birdeye.com/en/articles/12654151-how-do-i-reconnect-my-gmb-listing-to-enable-google-messaging.md)
- [How to troubleshoot when Facebook and Instagram messages are not received in Inbox](https://support.birdeye.com/en/articles/12654723-how-to-troubleshoot-when-facebook-and-instagram-messages-are-not-received-in-inbox.md)
- [How to manage Facebook Messenger conversations within Birdeye](https://support.birdeye.com/en/articles/12653417-how-to-manage-facebook-messenger-conversations-within-birdeye.md)
- [How do I set up Google Messaging for a single location?](https://support.birdeye.com/en/articles/12653034-how-do-i-set-up-google-messaging-for-a-single-location.md)
- [What best practices should be applied in Google Messaging?](https://support.birdeye.com/en/articles/12653039-what-best-practices-should-be-applied-in-google-messaging.md)
- [How do I set up Google Messaging for multi-location?](https://support.birdeye.com/en/articles/12654321-how-do-i-set-up-google-messaging-for-multi-location.md)
- [How do I add or import bulk competitors to my Birdeye account?](https://support.birdeye.com/en/articles/12654646-how-do-i-add-or-import-bulk-competitors-to-my-birdeye-account.md)
- [Why should I define 'Categories' before working on business insights?](https://support.birdeye.com/en/articles/12653993-why-should-i-define-categories-before-working-on-business-insights.md)
- [How can I compare only my selected competitors?](https://support.birdeye.com/en/articles/12653491-how-can-i-compare-only-my-selected-competitors.md)
- [How can I monitor competitor reviews?](https://support.birdeye.com/en/articles/12653936-how-can-i-monitor-competitor-reviews.md)
- [How can you teach Birdeye to reveal meaningful insights?](https://support.birdeye.com/en/articles/12653994-how-can-you-teach-birdeye-to-reveal-meaningful-insights.md)
- [How do I use 'Categories' to compare the performance of different offices/locations?](https://support.birdeye.com/en/articles/12654005-how-do-i-use-categories-to-compare-the-performance-of-different-offices-locations.md)
- [How do I create, assign, and manage tickets under the 'Ticketing' tab?](https://support.birdeye.com/en/articles/12653094-how-do-i-create-assign-and-manage-tickets-under-the-ticketing-tab.md)
- [How can I create a ticket from a survey response?](https://support.birdeye.com/en/articles/12653711-how-can-i-create-a-ticket-from-a-survey-response.md)
- [How do I add, remove, and manage watchers for a ticket?](https://support.birdeye.com/en/articles/12654745-how-do-i-add-remove-and-manage-watchers-for-a-ticket.md)
- [How to automate tickets from online reviews and survey responses](https://support.birdeye.com/en/articles/16890868-how-to-automate-tickets-from-online-reviews-and-survey-responses.md)
- [How to configure report link access](https://support.birdeye.com/en/articles/16961038-how-to-configure-report-link-access.md)
- [How can I track the performance of my business listings?](https://support.birdeye.com/en/articles/12653740-how-can-i-track-the-performance-of-my-business-listings.md)
- [How can I track the performance of my Apple listings?](https://support.birdeye.com/en/articles/12654737-how-can-i-track-the-performance-of-my-apple-listings.md)
- [How to explore agency-level reports and directories](https://support.birdeye.com/en/articles/12654822-how-to-explore-agency-level-reports-and-directories.md)
- [Understanding Inbox reports](https://support.birdeye.com/en/articles/12654002-understanding-inbox-reports.md)
- [How to calculate review response rate](https://support.birdeye.com/en/articles/12653005-how-to-calculate-review-response-rate.md)
- [Where can I view the performance of all my employees within my Birdeye account - \(Employee Leaderboard\)?](https://support.birdeye.com/en/articles/12653035-where-can-i-view-the-performance-of-all-my-employees-within-my-birdeye-account-employee-leaderboard.md)
- [How do I untag an employee from a review?](https://support.birdeye.com/en/articles/12653495-how-do-i-untag-an-employee-from-a-review.md)
- [Understanding Birdeye Reports: 'Review Reports'](https://support.birdeye.com/en/articles/12653724-understanding-birdeye-reports-review-reports.md)
- [How can I add the names of employees to my Birdeye account?](https://support.birdeye.com/en/articles/12653952-how-can-i-add-the-names-of-employees-to-my-birdeye-account.md)
- [What different types of reports can I view under 'Campaign Reports'?](https://support.birdeye.com/en/articles/12653065-what-different-types-of-reports-can-i-view-under-campaign-reports.md)
- [How do I view campaign reports within Birdeye?](https://support.birdeye.com/en/articles/12653694-how-do-i-view-campaign-reports-within-birdeye.md)
- [How can I find out if a review request has already been sent to a customer?](https://support.birdeye.com/en/articles/12653736-how-can-i-find-out-if-a-review-request-has-already-been-sent-to-a-customer.md)
- [How do I view the recipients' summary of my campaigns?](https://support.birdeye.com/en/articles/12653967-how-do-i-view-the-recipients-summary-of-my-campaigns.md)
- [How do I view referral campaign reports?](https://support.birdeye.com/en/articles/12653675-how-do-i-view-referral-campaign-reports.md)
- [How do I read the report on Ticket Management?](https://support.birdeye.com/en/articles/12653708-how-do-i-read-the-report-on-ticket-management.md)
- [How to download and schedule Insights data](https://support.birdeye.com/en/articles/12654160-how-to-download-and-schedule-insights-data.md)
- [How do I use Custom Variables in Birdeye Surveys?](https://support.birdeye.com/en/articles/12652996-how-do-i-use-custom-variables-in-birdeye-surveys.md)
- [Understanding Overall Score for a survey response](https://support.birdeye.com/en/articles/12653695-understanding-overall-score-for-a-survey-response.md)
- [Understanding Survey Reports](https://support.birdeye.com/en/articles/12654720-understanding-survey-reports.md)
- [Understanding Social Reports](https://support.birdeye.com/en/articles/12654333-understanding-social-reports.md)
- [How to use the Social Profile Performance Report](https://support.birdeye.com/en/articles/12654795-how-to-use-the-social-profile-performance-report.md)
- [What reports can I view in Competitor Tab?](https://support.birdeye.com/en/articles/12653487-what-reports-can-i-view-in-competitor-tab.md)
- [Understanding the Experience score](https://support.birdeye.com/en/articles/12653445-understanding-the-experience-score.md)
- [How do I identify Promoters, Passives and Detractors?](https://support.birdeye.com/en/articles/12653689-how-do-i-identify-promoters-passives-and-detractors.md)
- [What does each of the cards within the Birdeye 'Dashboard' mean?](https://support.birdeye.com/en/articles/12654313-what-does-each-of-the-cards-within-the-birdeye-dashboard-mean.md)
- [A comprehensive guide to Birdeye Dashboards](https://support.birdeye.com/en/articles/12654620-a-comprehensive-guide-to-birdeye-dashboards.md)
- [How to Create Custom Reports with the Custom Reporting Agent](https://support.birdeye.com/en/articles/16861050-how-to-create-custom-reports-with-the-custom-reporting-agent.md)
- [Understanding brand personalities in Brand AI](https://support.birdeye.com/en/articles/12654639-understanding-brand-personalities-in-brand-ai.md)
- [Understanding tone and writing style in Brand AI](https://support.birdeye.com/en/articles/12654658-understanding-tone-and-writing-style-in-brand-ai.md)
- [Mastering prompt writing in Brand AI](https://support.birdeye.com/en/articles/12654673-mastering-prompt-writing-in-brand-ai.md)
- [How Industry AI powers Brand AI in Birdeye](https://support.birdeye.com/en/articles/12654687-how-industry-ai-powers-brand-ai-in-birdeye.md)
- [How to Set Up Brand Identity in Birdeye](https://support.birdeye.com/en/articles/12654701-how-to-set-up-brand-identity-in-birdeye.md)
- [What are AI prompts in Reviews AI and Social AI?](https://support.birdeye.com/en/articles/12654739-what-are-ai-prompts-in-reviews-ai-and-social-ai.md)
- [How do I summarize survey responses using BirdAI?](https://support.birdeye.com/en/articles/12654827-how-do-i-summarize-survey-responses-using-birdai.md)
- [How do I summarize conversations in my Inbox using BirdAI?](https://support.birdeye.com/en/articles/12654828-how-do-i-summarize-conversations-in-my-inbox-using-birdai.md)
- [How do I respond to reviews using BirdAI?](https://support.birdeye.com/en/articles/12654833-how-do-i-respond-to-reviews-using-birdai.md)
- [How do I read and respond to reviews that are not in English?](https://support.birdeye.com/en/articles/12654832-how-do-i-read-and-respond-to-reviews-that-are-not-in-english.md)
- [How do I rephrase inbox responses using BirdAI?](https://support.birdeye.com/en/articles/12654836-how-do-i-rephrase-inbox-responses-using-birdai.md)
- [How do I summarize reviews using BirdAI?](https://support.birdeye.com/en/articles/12654835-how-do-i-summarize-reviews-using-birdai.md)
- [How do I rephrase social posts using BirdAI?](https://support.birdeye.com/en/articles/12654838-how-do-i-rephrase-social-posts-using-birdai.md)
- [How do I rephrase review responses using BirdAI?](https://support.birdeye.com/en/articles/12654842-how-do-i-rephrase-review-responses-using-birdai.md)
- [Understanding BirdAI](https://support.birdeye.com/en/articles/12654843-understanding-birdai.md)
- [How do I auto-create social posts and images using BirdAI?](https://support.birdeye.com/en/articles/12654845-how-do-i-auto-create-social-posts-and-images-using-birdai.md)
- [How to enable BirdAI](https://support.birdeye.com/en/articles/12654846-how-to-enable-birdai.md)
- [How do I set up Competitors AI?](https://support.birdeye.com/en/articles/12654858-how-do-i-set-up-competitors-ai.md)
- [How do I use Competitors AI in the Reviews AI tab?](https://support.birdeye.com/en/articles/12654860-how-do-i-use-competitors-ai-in-the-reviews-ai-tab.md)
- [How to explore competitor profile performance and post stream](https://support.birdeye.com/en/articles/12654851-how-to-explore-competitor-profile-performance-and-post-stream.md)
- [How do I use Competitors AI in the Insights AI tab?](https://support.birdeye.com/en/articles/12654861-how-do-i-use-competitors-ai-in-the-insights-ai-tab.md)
- [How to set up and use the Lead Generation Agent](https://support.birdeye.com/en/articles/12829199-how-to-set-up-and-use-the-lead-generation-agent.md)
- [How do I embed the Chatbot AI widget on my business website?](https://support.birdeye.com/en/articles/12653028-how-do-i-embed-the-chatbot-ai-widget-on-my-business-website.md)
- [How do I create multi-location Chatbot AI widgets on my business website?](https://support.birdeye.com/en/articles/12653048-how-do-i-create-multi-location-chatbot-ai-widgets-on-my-business-website.md)
- [How do I embed the Chatbot AI widget on my Squarespace website?](https://support.birdeye.com/en/articles/12653430-how-do-i-embed-the-chatbot-ai-widget-on-my-squarespace-website.md)
- [How do I embed the Chatbot AI widget on my Shopify website?](https://support.birdeye.com/en/articles/12653432-how-do-i-embed-the-chatbot-ai-widget-on-my-shopify-website.md)
- [How do I embed the Chatbot AI widget on my Wix website?](https://support.birdeye.com/en/articles/12653436-how-do-i-embed-the-chatbot-ai-widget-on-my-wix-website.md)
- [How do I set up and use Chatbot AI?](https://support.birdeye.com/en/articles/12653467-how-do-i-set-up-and-use-chatbot-ai.md)
- [What is Chatbot AI, and how can it help my business?](https://support.birdeye.com/en/articles/12653978-what-is-chatbot-ai-and-how-can-it-help-my-business.md)
- [How do I set up Chatbot AI?](https://support.birdeye.com/en/articles/12654001-how-do-i-set-up-chatbot-ai.md)
- [How do I embed the Chatbot AI widget on my Joomla website?](https://support.birdeye.com/en/articles/12654003-how-do-i-embed-the-chatbot-ai-widget-on-my-joomla-website.md)
- [How to set your status in Round Robin Assignment](https://support.birdeye.com/en/articles/12654609-how-to-set-your-status-in-round-robin-assignment.md)
- [How do I use the auto-reply feature within Chatbot AI?](https://support.birdeye.com/en/articles/12653416-how-do-i-use-the-auto-reply-feature-within-chatbot-ai.md)
- [How to set up advanced Chatbot AI analytics within Birdeye](https://support.birdeye.com/en/articles/12653742-how-to-set-up-advanced-chatbot-ai-analytics-within-birdeye.md)
- [How to configure Chatbot AI and optimize FAQs for better lead conversion](https://support.birdeye.com/en/articles/12654840-how-to-configure-chatbot-ai-and-optimize-faqs-for-better-lead-conversion.md)
- [How to integrate Google Analytics with Chatbot AI](https://support.birdeye.com/en/articles/12741067-how-to-integrate-google-analytics-with-chatbot-ai.md)
- [How do I set up Chatbot AI FAQs within my account?](https://support.birdeye.com/en/articles/12653427-how-do-i-set-up-chatbot-ai-faqs-within-my-account.md)
- [Leverage Conversational AI to power up your visitor engagement](https://support.birdeye.com/en/articles/12654631-leverage-conversational-ai-to-power-up-your-visitor-engagement.md)
- [What kind of documents are required for various chargebacks?](https://support.birdeye.com/en/articles/12654777-what-kind-of-documents-are-required-for-various-chargebacks.md)
- [How to configure Reserve with Google for your business](https://support.birdeye.com/en/articles/15933072-how-to-configure-reserve-with-google-for-your-business.md)

## Integrations

- [How to integrate Birdeye with Okta - Single sign-on?](https://support.birdeye.com/en/articles/12653067-how-to-integrate-birdeye-with-okta-single-sign-on.md)
- [How to integrate Birdeye with JumpCloud- Single sign-on](https://support.birdeye.com/en/articles/12654643-how-to-integrate-birdeye-with-jumpcloud-single-sign-on.md)
- [How to integrate Birdeye with Microsoft Entra ID \(Previously Azure AD\) - Single Sign-On?](https://support.birdeye.com/en/articles/12654779-how-to-integrate-birdeye-with-microsoft-entra-id-previously-azure-ad-single-sign-on.md)
- [How to integrate Birdeye with Auth0- Single sign-on?](https://support.birdeye.com/en/articles/12654806-how-to-integrate-birdeye-with-auth0-single-sign-on.md)
- [How to integrate Birdeye with Microsoft Entra ID - SCIM Provisioning and Single Sign-On](https://support.birdeye.com/en/articles/14894463-how-to-integrate-birdeye-with-microsoft-entra-id-scim-provisioning-and-single-sign-on.md)
- [How to integrate Birdeye with Okta - SCIM Provisioning and Single Sign-On](https://support.birdeye.com/en/articles/14928135-how-to-integrate-birdeye-with-okta-scim-provisioning-and-single-sign-on.md)
- [How to Provision Users and Groups to Birdeye via Microsoft Entra ID](https://support.birdeye.com/en/articles/14934888-how-to-provision-users-and-groups-to-birdeye-via-microsoft-entra-id.md)
- [Microsoft Entra ID – Birdeye: User Role Mapping & Role Updates](https://support.birdeye.com/en/articles/14937469-microsoft-entra-id-birdeye-user-role-mapping-role-updates.md)
- [Integrating Birdeye with Dentrix Ascend](https://support.birdeye.com/en/articles/12652834-integrating-birdeye-with-dentrix-ascend.md)
- [Integrating Birdeye with OpenTable](https://support.birdeye.com/en/articles/12652991-integrating-birdeye-with-opentable.md)
- [Integrating Birdeye with Modernizing Medicine](https://support.birdeye.com/en/articles/12652999-integrating-birdeye-with-modernizing-medicine.md)
- [Integrating Birdeye with ABC Financial](https://support.birdeye.com/en/articles/12653002-integrating-birdeye-with-abc-financial.md)
- [Integrating Birdeye with ServiceTitan](https://support.birdeye.com/en/articles/12653003-integrating-birdeye-with-servicetitan.md)
- [Integrating Birdeye with Constant Contact](https://support.birdeye.com/en/articles/12653004-integrating-birdeye-with-constant-contact.md)
- [Integrating Birdeye with Nextech Practice+](https://support.birdeye.com/en/articles/12653027-integrating-birdeye-with-nextech-practice.md)
- [Integrating Birdeye with Clio](https://support.birdeye.com/en/articles/12653029-integrating-birdeye-with-clio.md)
- [Integrating BE Connector with eClinicalWorks](https://support.birdeye.com/en/articles/12653052-integrating-be-connector-with-eclinicalworks.md)
- [Integrating Birdeye with Open Dental](https://support.birdeye.com/en/articles/12653091-integrating-birdeye-with-open-dental.md)
- [Integrating Birdeye with ServiceMinder](https://support.birdeye.com/en/articles/12653092-integrating-birdeye-with-serviceminder.md)
- [Integrating Birdeye with Curve Dental](https://support.birdeye.com/en/articles/12653097-integrating-birdeye-with-curve-dental.md)
- [Integrating Birdeye with Dentech](https://support.birdeye.com/en/articles/12653101-integrating-birdeye-with-dentech.md)
- [Integrating BE Connector with Ortho2 Edge Cloud](https://support.birdeye.com/en/articles/12653423-integrating-be-connector-with-ortho2-edge-cloud.md)
- [Integrating Birdeye with Booker](https://support.birdeye.com/en/articles/12653447-integrating-birdeye-with-booker.md)
- [Integrating Birdeye with CDK Global](https://support.birdeye.com/en/articles/12653453-integrating-birdeye-with-cdk-global.md)
- [Integrating BirdEye with Dolphin Management](https://support.birdeye.com/en/articles/12653455-integrating-birdeye-with-dolphin-management.md)
- [Integrating Birdeye with OfficeMate](https://support.birdeye.com/en/articles/12653457-integrating-birdeye-with-officemate.md)
- [Integrating Birdeye with DentalVision Enterprise](https://support.birdeye.com/en/articles/12653461-integrating-birdeye-with-dentalvision-enterprise.md)
- [Integrating Birdeye with Litify](https://support.birdeye.com/en/articles/12653463-integrating-birdeye-with-litify.md)
- [Integrating Birdeye with PracticeWorks](https://support.birdeye.com/en/articles/12653464-integrating-birdeye-with-practiceworks.md)
- [Integrating Birdeye with OMSVision](https://support.birdeye.com/en/articles/12653465-integrating-birdeye-with-omsvision.md)
- [Integrating Birdeye with Allscripts](https://support.birdeye.com/en/articles/12653468-integrating-birdeye-with-allscripts.md)
- [Integrating Birdeye with AthenaHealth](https://support.birdeye.com/en/articles/12653469-integrating-birdeye-with-athenahealth.md)
- [Integrating Birdeye with PBS Endo](https://support.birdeye.com/en/articles/12653471-integrating-birdeye-with-pbs-endo.md)
- [Integrating Birdeye with drchrono](https://support.birdeye.com/en/articles/12653472-integrating-birdeye-with-drchrono.md)
- [Integrating Birdeye with DSN OMS](https://support.birdeye.com/en/articles/12653473-integrating-birdeye-with-dsn-oms.md)
- [Integrating Birdeye with Encompass](https://support.birdeye.com/en/articles/12653474-integrating-birdeye-with-encompass.md)
- [Integrating Birdeye with ClearDent](https://support.birdeye.com/en/articles/12653476-integrating-birdeye-with-cleardent.md)
- [Integrating Birdeye with The Edge](https://support.birdeye.com/en/articles/12653477-integrating-birdeye-with-the-edge.md)
- [Integrating Birdeye with Entrata](https://support.birdeye.com/en/articles/12653478-integrating-birdeye-with-entrata.md)
- [Integrating Birdeye with ABELDent](https://support.birdeye.com/en/articles/12653480-integrating-birdeye-with-abeldent.md)
- [Integrating Birdeye with Dotloop](https://support.birdeye.com/en/articles/12653482-integrating-birdeye-with-dotloop.md)
- [Integrating Birdeye with Cloud 9 Ortho](https://support.birdeye.com/en/articles/12653483-integrating-birdeye-with-cloud-9-ortho.md)
- [Integrating Birdeye with Dealertrack](https://support.birdeye.com/en/articles/12653485-integrating-birdeye-with-dealertrack.md)
- [Integrating Birdeye with Lightspeed Retail R-Series](https://support.birdeye.com/en/articles/12653503-integrating-birdeye-with-lightspeed-retail-r-series.md)
- [Integrating Birdeye with PerioVision](https://support.birdeye.com/en/articles/12653508-integrating-birdeye-with-periovision.md)
- [Integrating Birdeye with CareCloud](https://support.birdeye.com/en/articles/12653509-integrating-birdeye-with-carecloud.md)
- [Integrating Birdeye with Planet DDS \(Denticon\)](https://support.birdeye.com/en/articles/12653510-integrating-birdeye-with-planet-dds-denticon.md): Discover how Birdeye connects with your practice management system to send automatic review requests and grow 5-star patient reviews effortlessly.
- [Integrating Birdeye with DCIT BusinessMind](https://support.birdeye.com/en/articles/12653511-integrating-birdeye-with-dcit-businessmind.md)
- [Integrating Birdeye with PracticePanther](https://support.birdeye.com/en/articles/12653512-integrating-birdeye-with-practicepanther.md)
- [Integrating Birdeye with Yardi](https://support.birdeye.com/en/articles/12653514-integrating-birdeye-with-yardi.md)
- [Integrating Birdeye with Service Fusion](https://support.birdeye.com/en/articles/12653515-integrating-birdeye-with-service-fusion.md)
- [Integrating Birdeye with RealPage](https://support.birdeye.com/en/articles/12653516-integrating-birdeye-with-realpage.md)
- [Integrating Birdeye with DSN-Dental](https://support.birdeye.com/en/articles/12653518-integrating-birdeye-with-dsn-dental.md)
- [Integrating Birdeye with LiveDDM](https://support.birdeye.com/en/articles/12653519-integrating-birdeye-with-liveddm.md)
- [Integrating Birdeye with Tracker](https://support.birdeye.com/en/articles/12653522-integrating-birdeye-with-tracker.md)
- [Integrating Birdeye with OrthoTrac](https://support.birdeye.com/en/articles/12653523-integrating-birdeye-with-orthotrac.md)
- [Integrating Birdeye with SoftDent](https://support.birdeye.com/en/articles/12653526-integrating-birdeye-with-softdent.md)
- [Integrating Birdeye with Follow Up Boss](https://support.birdeye.com/en/articles/12653527-integrating-birdeye-with-follow-up-boss.md)
- [Integrating Birdeye with HubSpot](https://support.birdeye.com/en/articles/12653531-integrating-birdeye-with-hubspot.md)
- [Integrating Birdeye with Rocket Matter](https://support.birdeye.com/en/articles/12653536-integrating-birdeye-with-rocket-matter.md)
- [Integrating Birdeye with DealerSocket CRM](https://support.birdeye.com/en/articles/12653542-integrating-birdeye-with-dealersocket-crm.md)
- [Integrating Birdeye with FieldRoutes \(Formerly PestRoutes\)](https://support.birdeye.com/en/articles/12653543-integrating-birdeye-with-fieldroutes-formerly-pestroutes.md)
- [Integrating Birdeye with SiteLink](https://support.birdeye.com/en/articles/12653640-integrating-birdeye-with-sitelink.md)
- [Integrating Birdeye with Authenticom](https://support.birdeye.com/en/articles/12653642-integrating-birdeye-with-authenticom.md)
- [Integrating Birdeye with STORIS](https://support.birdeye.com/en/articles/12653644-integrating-birdeye-with-storis.md)
- [Integrating Birdeye with JobNimbus](https://support.birdeye.com/en/articles/12653651-integrating-birdeye-with-jobnimbus.md)
- [Integrating BE Connector with QuickBooks Desktop](https://support.birdeye.com/en/articles/12653654-integrating-be-connector-with-quickbooks-desktop.md)
- [QuickBooks Online Disconnected](https://support.birdeye.com/en/articles/12653655-quickbooks-online-disconnected.md)
- [Integrating Birdeye with Frazer](https://support.birdeye.com/en/articles/12653656-integrating-birdeye-with-frazer.md)
- [Integrating Birdeye with DealerSocket iDMS](https://support.birdeye.com/en/articles/12653658-integrating-birdeye-with-dealersocket-idms.md)
- [Integrating Birdeye with Easy Dental](https://support.birdeye.com/en/articles/12653659-integrating-birdeye-with-easy-dental.md)
- [Integrating Birdeye with Eaglesoft](https://support.birdeye.com/en/articles/12653660-integrating-birdeye-with-eaglesoft.md)
- [Integrating Birdeye with Dentrix Enterprise](https://support.birdeye.com/en/articles/12653661-integrating-birdeye-with-dentrix-enterprise.md)
- [Integrating Birdeye with Dentrix](https://support.birdeye.com/en/articles/12653662-integrating-birdeye-with-dentrix.md)
- [Integrating Birdeye with Covetrus](https://support.birdeye.com/en/articles/12653664-integrating-birdeye-with-covetrus.md)
- [How do I fix a broken business software integration?](https://support.birdeye.com/en/articles/12653666-how-do-i-fix-a-broken-business-software-integration.md)
- [Integrating Birdeye with PointClickCare](https://support.birdeye.com/en/articles/12653671-integrating-birdeye-with-pointclickcare.md)
- [Integrating Birdeye with Zoho CRM](https://support.birdeye.com/en/articles/12653673-integrating-birdeye-with-zoho-crm.md)
- [Integrating Birdeye with MINDBODY](https://support.birdeye.com/en/articles/12653674-integrating-birdeye-with-mindbody.md)
- [Integrating Birdeye with QuickBooks Online](https://support.birdeye.com/en/articles/12653678-integrating-birdeye-with-quickbooks-online.md)
- [How does the review request automation with Practice Management System \(PMS\) work for pediatric healthcare professionals?](https://support.birdeye.com/en/articles/12653685-how-does-the-review-request-automation-with-practice-management-system-pms-work-for-pediatric-healthcare-professionals.md)
- [Integrating Birdeye with Dox Pedo](https://support.birdeye.com/en/articles/12653687-integrating-birdeye-with-dox-pedo.md)
- [What are the steps involved in integrating PMS with Birdeye using Sikka utility?](https://support.birdeye.com/en/articles/12653712-what-are-the-steps-involved-in-integrating-pms-with-birdeye-using-sikka-utility.md)
- [Integrating Birdeye with Square](https://support.birdeye.com/en/articles/12653715-integrating-birdeye-with-square.md): This article explains how to integrate Birdeye with Square
- [Integrating Birdeye with NextGen](https://support.birdeye.com/en/articles/12653719-integrating-birdeye-with-nextgen.md)
- [Integrating Birdeye with CCC One](https://support.birdeye.com/en/articles/12653725-integrating-birdeye-with-ccc-one.md)
- [Integrating Birdeye with Centricity](https://support.birdeye.com/en/articles/12653734-integrating-birdeye-with-centricity.md)
- [Integrating Birdeye with WinOMS](https://support.birdeye.com/en/articles/12653919-integrating-birdeye-with-winoms.md)
- [Integrating Birdeye with ChiroTouch](https://support.birdeye.com/en/articles/12653927-integrating-birdeye-with-chirotouch.md)
- [Integrating Birdeye with Housecall Pro](https://support.birdeye.com/en/articles/12653932-integrating-birdeye-with-housecall-pro.md)
- [Integrating Birdeye with Storelocal](https://support.birdeye.com/en/articles/12653934-integrating-birdeye-with-storelocal.md)
- [Integrating Birdeye with Rent Manager](https://support.birdeye.com/en/articles/12653937-integrating-birdeye-with-rent-manager.md)
- [Integrating Birdeye with DSN-Perio](https://support.birdeye.com/en/articles/12653938-integrating-birdeye-with-dsn-perio.md)
- [Integrating Birdeye with EndoVision](https://support.birdeye.com/en/articles/12653943-integrating-birdeye-with-endovision.md)
- [Integrating Birdeye with Practice-Web](https://support.birdeye.com/en/articles/12653944-integrating-birdeye-with-practice-web.md)
- [Integrating Birdeye with Eclipse](https://support.birdeye.com/en/articles/12653991-integrating-birdeye-with-eclipse.md)
- [Integrating Birdeye with Keap \(Formerly Infusionsoft\)](https://support.birdeye.com/en/articles/12654011-integrating-birdeye-with-keap-formerly-infusionsoft.md)
- [Integrating Birdeye with PBSEndoEnterprise](https://support.birdeye.com/en/articles/12654132-integrating-birdeye-with-pbsendoenterprise.md)
- [Integrating Birdeye with Redox](https://support.birdeye.com/en/articles/12654133-integrating-birdeye-with-redox.md)
- [Integrating Birdeye with AthenaPractice](https://support.birdeye.com/en/articles/12654135-integrating-birdeye-with-athenapractice.md)
- [Integrating Birdeye with VaultRE](https://support.birdeye.com/en/articles/12654146-integrating-birdeye-with-vaultre.md)
- [Integrating Birdeye with Cliniko](https://support.birdeye.com/en/articles/12654152-integrating-birdeye-with-cliniko.md)
- [Integrating Birdeye Payments with QuickBooks](https://support.birdeye.com/en/articles/12654153-integrating-birdeye-payments-with-quickbooks.md)
- [Integrating Birdeye with Clover](https://support.birdeye.com/en/articles/12654156-integrating-birdeye-with-clover.md)
- [How can I uninstall the package from my Salesforce instance?](https://support.birdeye.com/en/articles/12654162-how-can-i-uninstall-the-package-from-my-salesforce-instance.md)
- [Integrating Birdeye with Acuity Scheduling](https://support.birdeye.com/en/articles/12654163-integrating-birdeye-with-acuity-scheduling.md)
- [Integrating Birdeye with Lightspeed Retail X-Series](https://support.birdeye.com/en/articles/12654164-integrating-birdeye-with-lightspeed-retail-x-series.md)
- [Integrating Birdeye with OpenDentalCloud](https://support.birdeye.com/en/articles/12654165-integrating-birdeye-with-opendentalcloud.md)
- [Integrating BE Connector with AdvancedMD](https://support.birdeye.com/en/articles/12654170-integrating-be-connector-with-advancedmd.md)
- [Integrating Birdeye with Reapit Sales \(formerly Agentbox\)](https://support.birdeye.com/en/articles/12654173-integrating-birdeye-with-reapit-sales-formerly-agentbox.md)
- [Integrating Birdeye with Carestream Dental](https://support.birdeye.com/en/articles/12654175-integrating-birdeye-with-carestream-dental.md)
- [Integrating Birdeye with Simple Salon](https://support.birdeye.com/en/articles/12654177-integrating-birdeye-with-simple-salon.md)
- [Integrating Birdeye with Self Storage Manager](https://support.birdeye.com/en/articles/12654312-integrating-birdeye-with-self-storage-manager.md)
- [Integrating Birdeye with IMS](https://support.birdeye.com/en/articles/12654319-integrating-birdeye-with-ims.md)
- [Integrating Birdeye with Carestack](https://support.birdeye.com/en/articles/12654320-integrating-birdeye-with-carestack.md)
- [Integrating Birdeye with MRI Eagle CRM \(Formerly Eagle Software\)](https://support.birdeye.com/en/articles/12654326-integrating-birdeye-with-mri-eagle-crm-formerly-eagle-software.md)
- [Integrating Birdeye with MYOB](https://support.birdeye.com/en/articles/12654328-integrating-birdeye-with-myob.md)
- [Integrating Birdeye with Netsuite](https://support.birdeye.com/en/articles/12654340-integrating-birdeye-with-netsuite.md)
- [Birdeye Connector Application Antivirus Exclusion Process](https://support.birdeye.com/en/articles/12654608-birdeye-connector-application-antivirus-exclusion-process.md)
- [Integrating Birdeye with Pipedrive](https://support.birdeye.com/en/articles/12654610-integrating-birdeye-with-pipedrive.md)
- [Integrating Birdeye with Fusion SD](https://support.birdeye.com/en/articles/12654611-integrating-birdeye-with-fusion-sd.md)
- [Integrating Birdeye with OmegaEDI](https://support.birdeye.com/en/articles/12654614-integrating-birdeye-with-omegaedi.md)
- [Integrating Birdeye with Neos](https://support.birdeye.com/en/articles/12654615-integrating-birdeye-with-neos.md)
- [Integrating Birdeye with Club OS](https://support.birdeye.com/en/articles/12654619-integrating-birdeye-with-club-os.md)
- [Integrating Birdeye with Open PM](https://support.birdeye.com/en/articles/12654621-integrating-birdeye-with-open-pm.md)
- [Integrating Birdeye with CounselEAR](https://support.birdeye.com/en/articles/12654622-integrating-birdeye-with-counselear.md)
- [Integrating Birdeye with Reapit](https://support.birdeye.com/en/articles/12654623-integrating-birdeye-with-reapit.md)
- [Integrating Birdeye with Olo](https://support.birdeye.com/en/articles/12654625-integrating-birdeye-with-olo.md)
- [Integrating Birdeye with Xcelerate](https://support.birdeye.com/en/articles/12654628-integrating-birdeye-with-xcelerate.md)
- [Integrating Birdeye with NextGen Office](https://support.birdeye.com/en/articles/12654630-integrating-birdeye-with-nextgen-office.md)
- [Integrating Birdeye with Dox Light](https://support.birdeye.com/en/articles/12654637-integrating-birdeye-with-dox-light.md)
- [Integrating Birdeye with Maxident](https://support.birdeye.com/en/articles/12654645-integrating-birdeye-with-maxident.md)
- [Integrating Birdeye with ServiceM8](https://support.birdeye.com/en/articles/12654659-integrating-birdeye-with-servicem8.md)
- [Integrating Birdeye with Toast](https://support.birdeye.com/en/articles/12654661-integrating-birdeye-with-toast.md)
- [Integrating Birdeye with Xanatek](https://support.birdeye.com/en/articles/12654662-integrating-birdeye-with-xanatek.md)
- [How do you integrate multiple locations without a location identifier in your CRM?](https://support.birdeye.com/en/articles/12654665-how-do-you-integrate-multiple-locations-without-a-location-identifier-in-your-crm.md)
- [Integrating Birdeye with Power Practice](https://support.birdeye.com/en/articles/12654668-integrating-birdeye-with-power-practice.md)
- [Integrating Birdeye with Oasis](https://support.birdeye.com/en/articles/12654670-integrating-birdeye-with-oasis.md)
- [Integrating Birdeye with MacPractice](https://support.birdeye.com/en/articles/12654677-integrating-birdeye-with-macpractice.md)
- [Integrating Birdeye with Modernizing Medicine gGastro](https://support.birdeye.com/en/articles/12654679-integrating-birdeye-with-modernizing-medicine-ggastro.md)
- [Integrating Birdeye with Storage 360](https://support.birdeye.com/en/articles/12654683-integrating-birdeye-with-storage-360.md)
- [Integrating Birdeye with SimpleSalonSM](https://support.birdeye.com/en/articles/12654685-integrating-birdeye-with-simplesalonsm.md)
- [Integrating Birdeye with OpenEMR](https://support.birdeye.com/en/articles/12654686-integrating-birdeye-with-openemr.md)
- [Integrating Birdeye with Power2Practice](https://support.birdeye.com/en/articles/12654689-integrating-birdeye-with-power2practice.md)
- [Integrating Birdeye with OPIE](https://support.birdeye.com/en/articles/12654693-integrating-birdeye-with-opie.md)
- [Integrating Birdeye with Uber Eats](https://support.birdeye.com/en/articles/12654703-integrating-birdeye-with-uber-eats.md)
- [Integrating Birdeye with Salesforce](https://support.birdeye.com/en/articles/12654706-integrating-birdeye-with-salesforce.md)
- [Integrating Birdeye with Rex](https://support.birdeye.com/en/articles/12654709-integrating-birdeye-with-rex.md)
- [Integrating Birdeye with Tekmetric](https://support.birdeye.com/en/articles/12654714-integrating-birdeye-with-tekmetric.md)
- [Integrating Birdeye with Street](https://support.birdeye.com/en/articles/12654716-integrating-birdeye-with-street.md)
- [Integrating Birdeye with Xplor](https://support.birdeye.com/en/articles/12654727-integrating-birdeye-with-xplor.md)
- [Integrating Birdeye with WelcomeHome](https://support.birdeye.com/en/articles/12654736-integrating-birdeye-with-welcomehome.md)
- [Integrating Birdeye with Accelo](https://support.birdeye.com/en/articles/12654738-integrating-birdeye-with-accelo.md)
- [Integrating Birdeye with Tekion](https://support.birdeye.com/en/articles/12654742-integrating-birdeye-with-tekion.md)
- [Integrating Birdeye with ServSuite](https://support.birdeye.com/en/articles/12654748-integrating-birdeye-with-servsuite.md)
- [Integrating Birdeye with PPMP](https://support.birdeye.com/en/articles/12654753-integrating-birdeye-with-ppmp.md)
- [Integrating Birdeye with Google Calendar](https://support.birdeye.com/en/articles/12654757-integrating-birdeye-with-google-calendar.md)
- [Integrating Birdeye with Dentrix Ascend API](https://support.birdeye.com/en/articles/12654761-integrating-birdeye-with-dentrix-ascend-api.md)
- [Integrating Birdeye with Zenu](https://support.birdeye.com/en/articles/12654764-integrating-birdeye-with-zenu.md)
- [Integrating Birdeye with MRI PropertyTree](https://support.birdeye.com/en/articles/12654766-integrating-birdeye-with-mri-propertytree.md)
- [Integrating Birdeye with Filevine](https://support.birdeye.com/en/articles/12654768-integrating-birdeye-with-filevine.md)
- [Integrating Birdeye with OpenTableRM](https://support.birdeye.com/en/articles/12654769-integrating-birdeye-with-opentablerm.md)
- [Integrating Birdeye with UltimoDental](https://support.birdeye.com/en/articles/12654771-integrating-birdeye-with-ultimodental.md)
- [Integrating Birdeye with Smokeball](https://support.birdeye.com/en/articles/12654773-integrating-birdeye-with-smokeball.md)
- [Integrating Birdeye with PropertyMe](https://support.birdeye.com/en/articles/12654775-integrating-birdeye-with-propertyme.md)
- [Integrating Birdeye with RealGreen](https://support.birdeye.com/en/articles/12654780-integrating-birdeye-with-realgreen.md)
- [Integrating BE Connector with XLDent](https://support.birdeye.com/en/articles/12654783-integrating-be-connector-with-xldent.md)
- [Integrating Birdeye with StorEdge](https://support.birdeye.com/en/articles/12654784-integrating-birdeye-with-storedge.md)
- [Integrating Birdeye with Core Practice](https://support.birdeye.com/en/articles/12654786-integrating-birdeye-with-core-practice.md)
- [Integrating Birdeye with RxWorks](https://support.birdeye.com/en/articles/12654790-integrating-birdeye-with-rxworks.md)
- [Integrating Birdeye with D4Web \(Dental4Web\)](https://support.birdeye.com/en/articles/12654792-integrating-birdeye-with-d4web-dental4web.md)
- [Integrating Birdeye with Dental4Windows](https://support.birdeye.com/en/articles/12654794-integrating-birdeye-with-dental4windows.md)
- [Integrating Birdeye with Principle](https://support.birdeye.com/en/articles/12654800-integrating-birdeye-with-principle.md)
- [Integrating Birdeye with LEAP](https://support.birdeye.com/en/articles/12654803-integrating-birdeye-with-leap.md)
- [Integrating Birdeye with Gmail](https://support.birdeye.com/en/articles/12654804-integrating-birdeye-with-gmail.md)
- [Integrating Birdeye with Box and Dice](https://support.birdeye.com/en/articles/12654805-integrating-birdeye-with-box-and-dice.md)
- [Integrating Birdeye with Self-Storage Manager Cloud](https://support.birdeye.com/en/articles/12654807-integrating-birdeye-with-self-storage-manager-cloud.md)
- [Integrating Birdeye with Lead Docket](https://support.birdeye.com/en/articles/12654808-integrating-birdeye-with-lead-docket.md)
- [Integrating Birdeye with Enquire by Aline \(Formerly Enquire\)](https://support.birdeye.com/en/articles/12654810-integrating-birdeye-with-enquire-by-aline-formerly-enquire.md)
- [Integrating Birdeye with LightspeedEVO](https://support.birdeye.com/en/articles/12654811-integrating-birdeye-with-lightspeedevo.md)
- [Integrating Birdeye with MRI Property Management X](https://support.birdeye.com/en/articles/12654813-integrating-birdeye-with-mri-property-management-x.md)
- [Integrating Birdeye with Mitchell1](https://support.birdeye.com/en/articles/12654815-integrating-birdeye-with-mitchell1.md)
- [Integrating Birdeye with Nookal](https://support.birdeye.com/en/articles/12654819-integrating-birdeye-with-nookal.md)
- [Integrating Birdeye with Wondersign](https://support.birdeye.com/en/articles/12654820-integrating-birdeye-with-wondersign.md)
- [Integrating Birdeye with Zoho Books](https://support.birdeye.com/en/articles/12654821-integrating-birdeye-with-zoho-books.md)
- [Integrating Birdeye with AppFolio](https://support.birdeye.com/en/articles/12654825-integrating-birdeye-with-appfolio.md)
- [Integrating Birdeye with Squarespace](https://support.birdeye.com/en/articles/12654826-integrating-birdeye-with-squarespace.md)
- [Integrating Birdeye with TotalExpert](https://support.birdeye.com/en/articles/12654847-integrating-birdeye-with-totalexpert.md)
- [Integrating Birdeye with Exact \(Software Of Excellence\)](https://support.birdeye.com/en/articles/12654849-integrating-birdeye-with-exact-software-of-excellence.md)
- [Integrating Birdeye with Dolphin Management](https://support.birdeye.com/en/articles/12741059-integrating-birdeye-with-dolphin-management.md)
- [Integrating Birdeye with Nextech](https://support.birdeye.com/en/articles/12781577-integrating-birdeye-with-nextech.md)
- [Integrating Birdeye with Microsoft Office 365 \(Microsoft Outlook\)](https://support.birdeye.com/en/articles/12817842-integrating-birdeye-with-microsoft-office-365-microsoft-outlook.md)
- [Integrating Birdeye with Jobber](https://support.birdeye.com/en/articles/13052336-integrating-birdeye-with-jobber.md)
- [Integrating Birdeye with Covetrus Ascend](https://support.birdeye.com/en/articles/13831932-integrating-birdeye-with-covetrus-ascend.md)
- [Integrating Birdeye with Cornerstone](https://support.birdeye.com/en/articles/13831979-integrating-birdeye-with-cornerstone.md)
- [Integrating Birdeye with Avimark](https://support.birdeye.com/en/articles/13831998-integrating-birdeye-with-avimark.md)
- [Integrating Birdeye with Zendesk](https://support.birdeye.com/en/articles/14469716-integrating-birdeye-with-zendesk.md)
- [Integrating Birdeye with Freshdesk](https://support.birdeye.com/en/articles/14469739-integrating-birdeye-with-freshdesk.md)
- [How to Use Yelp Messaging in the Inbox?](https://support.birdeye.com/en/articles/14652420-how-to-use-yelp-messaging-in-the-inbox.md)
- [How to sync customer contacts from Salesforce using Contact Sync Trigger](https://support.birdeye.com/en/articles/14718327-how-to-sync-customer-contacts-from-salesforce-using-contact-sync-trigger.md)
- [Integrating Birdeye with Zoho Desk](https://support.birdeye.com/en/articles/15052550-integrating-birdeye-with-zoho-desk.md)
- [Integrating Birdeye with Xero](https://support.birdeye.com/en/articles/15162461-integrating-birdeye-with-xero.md)
- [Integrating Birdeye with Kidsoft](https://support.birdeye.com/en/articles/16411721-integrating-birdeye-with-kidsoft.md)
- [Integrating Birdeye with LineLeader](https://support.birdeye.com/en/articles/16527872-integrating-birdeye-with-lineleader.md)
- [How do I take an action on a campaign or automation within Birdeye?](https://support.birdeye.com/en/articles/12653040-how-do-i-take-an-action-on-a-campaign-or-automation-within-birdeye.md)
- [How do I create an automation?](https://support.birdeye.com/en/articles/12653059-how-do-i-create-an-automation.md)
- [How to Set up Review Request Automation using API](https://support.birdeye.com/en/articles/12653479-how-to-set-up-review-request-automation-using-api.md)
- [Automating review requests from your Practice Management System](https://support.birdeye.com/en/articles/12653645-automating-review-requests-from-your-practice-management-system.md)
- [How do I set up a survey request email template?](https://support.birdeye.com/en/articles/12653913-how-do-i-set-up-a-survey-request-email-template.md): Learn how to set up a survey request email template within Birdeye.
- [What are contact sources while running an automation within Birdeye?](https://support.birdeye.com/en/articles/12653956-what-are-contact-sources-while-running-an-automation-within-birdeye.md)
- [Where can I find the SFTP credentials for my account?](https://support.birdeye.com/en/articles/12653966-where-can-i-find-the-sftp-credentials-for-my-account.md)
- [How do I manage campaigns and automations within my Birdeye account?](https://support.birdeye.com/en/articles/12653969-how-do-i-manage-campaigns-and-automations-within-my-birdeye-account.md)
- [How do I view campaign or automation details within Birdeye?](https://support.birdeye.com/en/articles/12653990-how-do-i-view-campaign-or-automation-details-within-birdeye.md)
- [Understanding 'Review Request Automation via SFTP' and How It Works](https://support.birdeye.com/en/articles/12654098-understanding-review-request-automation-via-sftp-and-how-it-works.md)
- [End of Support for TLS 1.0/1.1 on Birdeye REST API](https://support.birdeye.com/en/articles/12654127-end-of-support-for-tls-1-0-1-1-on-birdeye-rest-api.md)
- [What does 'Appointment Reminder automation using SFTP' mean, and how does it work?](https://support.birdeye.com/en/articles/12654759-what-does-appointment-reminder-automation-using-sftp-mean-and-how-does-it-work.md)
- [How can I automate review requests from my Salesforce instance?](https://support.birdeye.com/en/articles/12873821-how-can-i-automate-review-requests-from-my-salesforce-instance.md)
- [How can I send out manual review requests from my Salesforce instance?](https://support.birdeye.com/en/articles/12891182-how-can-i-send-out-manual-review-requests-from-my-salesforce-instance.md)
- [How do I integrate my business software with Birdeye?](https://support.birdeye.com/en/articles/12653692-how-do-i-integrate-my-business-software-with-birdeye.md)
- [Best practices for running email and text campaigns](https://support.birdeye.com/en/articles/12653705-best-practices-for-running-email-and-text-campaigns.md)
- [How can Birdeye integrate with my cloud-based software?](https://support.birdeye.com/en/articles/12653717-how-can-birdeye-integrate-with-my-cloud-based-software.md)
- [How does Birdeye's review response template feature work?](https://support.birdeye.com/en/articles/12653073-how-does-birdeye-s-review-response-template-feature-work.md)
- [How to configure review auto-sharing on social pages](https://support.birdeye.com/en/articles/12653042-how-to-configure-review-auto-sharing-on-social-pages.md)
- [How do I turn off auto-sharing of reviews on social media pages?](https://support.birdeye.com/en/articles/12653112-how-do-i-turn-off-auto-sharing-of-reviews-on-social-media-pages.md)
- [Birdeye's Developer Portal](https://support.birdeye.com/en/articles/12654181-birdeye-s-developer-portal.md)
- [Connect your AI assistant to Birdeye using MCP](https://support.birdeye.com/en/articles/16159870-connect-your-ai-assistant-to-birdeye-using-mcp.md)
- [What is the Birdeye MCP Server?](https://support.birdeye.com/en/articles/16159896-what-is-the-birdeye-mcp-server.md)

## Marketing Automation

- [Workflows AI: Create Intelligent Multi-step Automations \(Birdeye Marketing Automation\)](https://support.birdeye.com/en/articles/13559646-workflows-ai-create-intelligent-multi-step-automations-birdeye-marketing-automation.md)
- [How to View Analytics and Reports of Workflows AI](https://support.birdeye.com/en/articles/13559939-how-to-view-analytics-and-reports-of-workflows-ai.md)
- [How to Create Email and Text Templates Using the Template Builder \(Birdeye Marketing Automation\)](https://support.birdeye.com/en/articles/13560070-how-to-create-email-and-text-templates-using-the-template-builder-birdeye-marketing-automation.md)
- [How to Set Up a Branded Sender Domain for Marketing Automation Emails](https://support.birdeye.com/en/articles/14034424-how-to-set-up-a-branded-sender-domain-for-marketing-automation-emails.md)
- [Improving Email Deliverability: How to Reach Your Customers’ Inboxes](https://support.birdeye.com/en/articles/14345276-improving-email-deliverability-how-to-reach-your-customers-inboxes.md)
- [What is a Branded Sending Subdomain?](https://support.birdeye.com/en/articles/14345599-what-is-a-branded-sending-subdomain.md)
- [Understanding Email Authentication](https://support.birdeye.com/en/articles/14345842-understanding-email-authentication.md)
- [Branded vs. Shared Sending Domains: What’s the Difference?](https://support.birdeye.com/en/articles/14346038-branded-vs-shared-sending-domains-what-s-the-difference.md)
- [Dedicated vs. Shared IPs: What’s the Difference?](https://support.birdeye.com/en/articles/14346894-dedicated-vs-shared-ips-what-s-the-difference.md)
- [What is Sender Reputation and Why Does It Matter?](https://support.birdeye.com/en/articles/14347265-what-is-sender-reputation-and-why-does-it-matter.md)
- [Email Deliverability FAQs](https://support.birdeye.com/en/articles/14347908-email-deliverability-faqs.md)
- [How to Identify and Fix Spam Triggers in Your Email Content](https://support.birdeye.com/en/articles/14351337-how-to-identify-and-fix-spam-triggers-in-your-email-content.md)
- [Email Deliverability Best Practices: A Complete Guide](https://support.birdeye.com/en/articles/14351642-email-deliverability-best-practices-a-complete-guide.md)
- [Delivery vs. Deliverability Across Channels: Email and SMS Explained](https://support.birdeye.com/en/articles/14352021-delivery-vs-deliverability-across-channels-email-and-sms-explained.md)
- [Key Email Domains Explained: From Address, Sending Domain, and More](https://support.birdeye.com/en/articles/14352426-key-email-domains-explained-from-address-sending-domain-and-more.md)
- [Email Deliverability Glossary: Key Terms Explained](https://support.birdeye.com/en/articles/14352659-email-deliverability-glossary-key-terms-explained.md)
- [What to Do After Warming Your Email Domain](https://support.birdeye.com/en/articles/14353345-what-to-do-after-warming-your-email-domain.md)
- [Warming vs. Ramping: What’s the Difference in Email Sending?](https://support.birdeye.com/en/articles/14353618-warming-vs-ramping-what-s-the-difference-in-email-sending.md)
- [Dedicated IP Warming: How It Works and Why It Matters](https://support.birdeye.com/en/articles/14354079-dedicated-ip-warming-how-it-works-and-why-it-matters.md)
- [Getting Started with a New Email Platform: Introduction Process Explained](https://support.birdeye.com/en/articles/14362474-getting-started-with-a-new-email-platform-introduction-process-explained.md)
- [How to Choose the Right Email Warming Approach](https://support.birdeye.com/en/articles/14362914-how-to-choose-the-right-email-warming-approach.md)
- [Email Unsubscribe Rates: What They Mean and How to Reduce Them](https://support.birdeye.com/en/articles/14363158-email-unsubscribe-rates-what-they-mean-and-how-to-reduce-them.md)
- [Email Deliverability Monitoring Tools: What to Use and Why](https://support.birdeye.com/en/articles/14363516-email-deliverability-monitoring-tools-what-to-use-and-why.md)
- [Email Bounce Rates: What They Mean and How to Reduce Them](https://support.birdeye.com/en/articles/14363920-email-bounce-rates-what-they-mean-and-how-to-reduce-them.md)
- [Spam Traps Explained: Types, Risks, and How to Avoid Them](https://support.birdeye.com/en/articles/14363995-spam-traps-explained-types-risks-and-how-to-avoid-them.md)
- [Email Spam Complaint Rates: What They Mean and How to Reduce Them](https://support.birdeye.com/en/articles/14364290-email-spam-complaint-rates-what-they-mean-and-how-to-reduce-them.md)
- [How to Verify Your Email Authentication Setup](https://support.birdeye.com/en/articles/14364887-how-to-verify-your-email-authentication-setup.md)
- [How to Troubleshoot Declining Email Performance Metrics](https://support.birdeye.com/en/articles/14365194-how-to-troubleshoot-declining-email-performance-metrics.md)
- [Getting Started with Email Deliverability Monitoring and Performance Metrics](https://support.birdeye.com/en/articles/14365483-getting-started-with-email-deliverability-monitoring-and-performance-metrics.md)
- [Why Your Emails Are Going to Spam \(And How to Fix It\)](https://support.birdeye.com/en/articles/14366164-why-your-emails-are-going-to-spam-and-how-to-fix-it.md)
- [How to Recover and Improve Your Email Sender Reputation](https://support.birdeye.com/en/articles/14366831-how-to-recover-and-improve-your-email-sender-reputation.md)
- [How to Re-Engage an Inactive Email List Without Hurting Deliverability](https://support.birdeye.com/en/articles/14367420-how-to-re-engage-an-inactive-email-list-without-hurting-deliverability.md)
- [Why Your Test or Preview Emails Go to Spam](https://support.birdeye.com/en/articles/14367833-why-your-test-or-preview-emails-go-to-spam.md)
- [How Gmail’s Tabbed Inbox Works \(and What It Means for Your Emails\)](https://support.birdeye.com/en/articles/14368265-how-gmail-s-tabbed-inbox-works-and-what-it-means-for-your-emails.md)
- [How to Get Your Full Email Header](https://support.birdeye.com/en/articles/14369285-how-to-get-your-full-email-header.md)

## Content hub

- [How To Configure the Blog Page Agent](https://support.birdeye.com/en/articles/16817313-how-to-configure-the-blog-page-agent.md)
- [How to create blog posts with the Blog Page Agent](https://support.birdeye.com/en/articles/16817897-how-to-create-blog-posts-with-the-blog-page-agent.md)
- [How to Configure the FAQ Page Agent](https://support.birdeye.com/en/articles/16818110-how-to-configure-the-faq-page-agent.md)
- [How to Generate FAQs with the FAQ Page Agent](https://support.birdeye.com/en/articles/16818150-how-to-generate-faqs-with-the-faq-page-agent.md)

## Front desk

- [How to Manage Appointments](https://support.birdeye.com/en/articles/16902286-how-to-manage-appointments.md)
- [How to set up a Front Desk agent](https://support.birdeye.com/en/articles/16902651-how-to-set-up-a-front-desk-agent.md)
- [How do I configure the Pre-Visit Intake Capture Agent?](https://support.birdeye.com/en/articles/17129380-how-do-i-configure-the-pre-visit-intake-capture-agent.md)