Integrating Birdeye with Tekmetric
Tekmetric is a cloud-based shop management system specifically crafted for Auto Repair Professionals who are propelling the industry forward. With the formidable capabilities of Tekmetric, empower your team, modernize your customer experience, and enhance decision-making through real-time metrics.
This platform delivers a comprehensive solution tailored for organizations managing multiple service or repair shops. It provides a unified and centralized hub for handling customer and vehicle data, generating reports, tracking performance metrics, and efficiently managing data. By leveraging Tekmetric, businesses can achieve more streamlined operations, elevate customer service standards, and make informed decisions based on insights spanning the entire organization.
Birdeye can seamlessly integrate with your Tekmetric account and automatically send review solicitations to your customers. Integrating Tekmetric with Birdeye will automate the process of sending out review requests to customers.
Birdeye allows you to fetch data from your CRM using a predefined trigger. Here is the supported trigger for Tekmetric:
| Trigger Display Name | Trigger Description |
Tekmetric Completed Jobs Trigger Service |
This trigger is used to fetch customer data based on the completed jobs. |
Tekmetric Declined Jobs Trigger |
This trigger is used to fetch customer data based on the declined jobs. |
Tekmetric Appointment Upsert Trigger |
This trigger is used to sync appointments directly created in Tekmetric to Birdeye. It's required for reminders. |
BirdEye Lead Trigger |
This trigger is used to push lead details from Birdeye onto CRM. |
To set up the initial part of the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. After the initial integration is set up by the Birdeye technical support team, you can log in to your Birdeye account to complete the integration process.
HOW TO FETCH LOCATION NAMES
1. Provide the email address and password and click ‘Sign In.’
2. Copy the shop(location) name.
