Integrating Birdeye with Maxident
Maxident is paperless dental practice management software (PMS) designed specifically for dental clinics. It offers features such as digital charting, automated recalls, billing, appointment scheduling, insurance processing, and more, helping dental professionals streamline daily operations and enhance patient care.
Integrating Birdeye with Maxident will automate the process of sending review requests to patients daily. Once Maxident is integrated with Birdeye, Birdeye pulls patient information from Maxident once daily for the appointments completed the previous day.
Birdeye allows you to fetch data from your CRM using a predefined trigger. Here is the supported trigger for Maxident:
Trigger name |
Trigger description |
PMS Appointment Trigger |
This trigger is used to fetch customer data based on the completed appointments. |
To set up the integration with Birdeye, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com. The Birdeye technical support team will successfully set up the integration with Maxident through BE Connector.
What is a BE Connector?
The BE Connector application is a native Windows application for all businesses. The BE Connector application helps integrate the PMS and Birdeye system. This helps you automate the process of sending review requests to your customers after they use your products or services.
An intuitive wizard drives the installation and setup process. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, the BE Connector will start pulling data from the PMS and sending it to the server for further processing. Review requests are sent according to the configurations and preferences set by the business on BE Connector.
How it works:
- Install BE Connector on Maxident Server
- Integrate Maxident with BE Connector
- BE Connector’s services will start pulling patient data from the PMS and automatically send review requests based on the scheduling configuration defined
Birdeye collects your patients' first and last names, email addresses, and phone numbers and automatically sends them review requests.