Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Sign in
  • Sign in
  • Home
  • Products
  • Automations

Available Integrations

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    • Sign In
    • Setup Locations
    • Add New Users
    • Setup User Roles
    • Manage Users
    • Integrate Social Pages
    • Make Business Phone Textable
    • Activate Call Forwarding
    • Birdeye Mobile App
    • Additional Support
  • Products
    • Listings
    • Reviews
    • Referrals
    • Social
    • Social Messaging
    • Website Leads
    • Payments
    • Automations
    • Campaigns
    • Messaging
    • Appointments
    • Surveys
    • Insights
    • Competitors
    • Ticketing
    • Reporting
    • BirdAI
    • Insights AI
    • Competitors AI
  • Video Library
  • Resources
    • Birdeye Webinars
    • Birdeye Guides
    • Birdeye Blogs
    • Customer Videos
    • Birdeye Podcast
    • Birdeye Results
  • Developer Portal

Integrating Birdeye with Maxident

Maxident is paperless dental practice management software (PMS) designed specifically for dental clinics. It offers features such as digital charting, automated recalls, billing, appointment scheduling, insurance processing, and more, helping dental professionals streamline daily operations and enhance patient care.

Integrating Birdeye with Maxident will automate the process of sending review requests to patients daily. Once Maxident is integrated with Birdeye, Birdeye pulls patient information from Maxident once daily for the appointments completed the previous day. 

Birdeye allows you to fetch data from your CRM using a predefined trigger. Here is the supported trigger for Maxident:

Trigger name

Trigger description

PMS Appointment Trigger

This trigger is used to fetch customer data based on the completed appointments.

To set up the integration with Birdeye, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com. The Birdeye technical support team will successfully set up the integration with Maxident through BE Connector.

What is a BE Connector?

The BE Connector application is a native Windows application for all businesses. The BE Connector application helps integrate the PMS and Birdeye system. This helps you automate the process of sending review requests to your customers after they use your products or services.

An intuitive wizard drives the installation and setup process. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, the BE Connector will start pulling data from the PMS and sending it to the server for further processing. Review requests are sent according to the configurations and preferences set by the business on BE Connector.

How it works:

  • Install BE Connector on Maxident Server
  • Integrate Maxident with BE Connector
  • BE Connector’s services will start pulling patient data from the PMS and automatically send review requests based on the scheduling configuration defined

Birdeye collects your patients' first and last names, email addresses, and phone numbers and automatically sends them review requests.




bec birdeye integration maxident

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How do I set up and use Chatbot AI?
  • How do I embed 'Chatbot AI' widget on my Shopify website?
  • How do I setup Webchat?

Still can't find what you're looking for?

Create a case
Birdeye for businesses
  • Attract
  • Listings
  • Reviews
  • Referrals
  • Pages
  • Google Seller Ratings
  • Convert
  • Messaging
  • Webchat
  • Social
  • Mass Texting
  • Appointments
  • Payments
  • Delight
  • Surveys
  • Insights
  • Benchmarking
  • Ticketing
  • Objectives
  • Google for local business
  • Review Management
  • Review Generation
  • Online Reputation Management
  • Customer Messaging
  • Referral Marketing
  • Website Chat
  • Google Reviews
  • Google My Business
  • Facebook Reviews
  • Business Listings Management
  • Customer Experience
  • Industries
  • Automotive
  • Dental
  • Financial Services
  • Healthcare
  • Home Services
  • Legal
  • Property Management
  • Public Storage
  • Real Estate
  • Retail
  • Wellness
Learn more
  • Company
  • About Us
  • Leadership Team
  • Watch Demo
  • Book a time
  • Resources
  • Blog
  • Press
  • Product Updates
  • Careers
  • Success Stories
  • Birdeye Reviews
  • Birdeye Results
  • Contact Us
  • Services
  • Managed Services
  • Professional Services
  • Support and Tools
  • Scan Your Business
  • Find a Business
  • For Developers
  • Birdeye Support
  • Refer a Business
Ic App Ios BlackIc App Android Black
CONTACT SUPPORT
  • Terms & Conditions
  • Privacy Policy
  • Security
  • HIPAA
  • CCPA
  • © 2023 Birdeye Inc

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand